Purchased Trader Not Showing Up

[Jingjing]

======= NOTICE FOR HELP =======

What happened?
=> I purchased a trader but it never arrived to my account. I waited 20+ min, note says to open ticket if it doesn’t arrive in 5min.

Player(s) with issue? (steam name)
=> Death

Server? (EU or NA or RE EU or RE NA)
=> RE NA

When did it happen? (Use server time: type ingame cb:time)
=> Per log → 22-10-13 04:10
Support Package: NPCTrader - Ingame Name: Death | Server: RN | HWS ToU and Refunds & Return: Agreed

On which Playfield?
=>

Structure Name(s)?
=>

Structure ID(s) (Open ingame console and type di)?
=>

How can we help you now?
=> Please deliver the trader. thanks!

[dQgnflua]

Not an answer to the thread, but personal question regarding same topic;

Isnt this a connect feature?

[Jingjing]

Yea, that is what I understand.

Update: Looks like it has now shown up. Thanks!