Recycle, Stealth, and Factory resources did not maintain

======= NOTICE FOR HELP =======

What happened?
=> I had purchased packages to maintain my recycle, stealth, and factory resources on NA.
I was hospitalized and haven’t been able to log into play until the past couple of days but these were not carried over into the new season

Player(s) with issue? (steam name)
=> syntax

Server? (EU or NA)
=> NA

When did it happen? (Use server time: type ingame cb:time)
=> Change of the season

On which Playfield?
=> HWS website

Structure Name(s)?
=> NA

Structure ID(s) (Open ingame console and type di)?
=> NA

How can we help you now?
=> Please restore my Stealth, Recycle, and factory materials. I am planning on purchasing the packages again for the new season, but would like to see them put back now as well

welcome back! not sure if ur aware the new season starts next Wednesday.

thank you. I’m wanting to get these restored so i can purchase the hold over packages again.

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Welcome back @savageBr0sOP!

weird… maybe because you were “inactive” in our tool, it did not proceed our double wipe on 23th June properly.

I applied the Keep EGS Stealth package now.
@Jascha we probably missed it in the “Short Season” function?

But regarding Recycle and Factory you have to send me the PayPal ID please.
I can’t find those packages purchased right now :frowning:

After looking at paypal, I don’t believe I paid for these items. Thank you all for looking into this

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