======= NOTICE FOR HELP =======
What happened: No rep gain
Player(s) with issue: GMT and AAA
Server: EU
Time (cb:time): Last 2 days?
Playfield: N/A
Structure Name(s): N/A
Structure ID(s): N/A
How can we help you now: It appears that we didn’t receive our rep bonus for active faction members for the past 2 days. Any clarification would be greatly appreciated. 
Please post your Player logs from HWS connect here, which usually give you also the reason.
Thanks. But a screenshot would be nicer next time 
I checked it. Actually AAA should not get any RP since you have only 9 People. I will fix that.
GMT should have gotten some but we will fix that today. But we can’t return the missing RP, since no one got it.
We’d best recruit a few more! (Sorry, we had actually got some RP for active members)