# Send Bug reports HERE
**URL:** https://forum.empyrion-homeworld.net/t/send-bug-reports-here/57
**Category:** HWS Get Support
**Created:** [April 23, 2016, 10:09pm UTC](https://forum.empyrion-homeworld.net/t/send-bug-reports-here/57 "2016-04-23T22:09:20Z")
**Posts on this page:** 20
**Page:** 36
### Author:  [@DougL](https://forum.empyrion-homeworld.net/u/DougL)
#### Post date: [September 21, 2019, 3:40pm UTC](https://forum.empyrion-homeworld.net/t/send-bug-reports-here/57/714 "2019-09-21T15:40:04Z")
The weekend before the season ended and support stuff was on sale, I purchased Keep Recycle and Keep EB. Those are now back to the old level. Can you check my purchase and restore my Bank and Recycle levels please?
Thanks,
Doug
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### Author:  [@dQgnflua](https://forum.empyrion-homeworld.net/u/dQgnflua)
#### Post date: [September 21, 2019, 4:49pm UTC](https://forum.empyrion-homeworld.net/t/send-bug-reports-here/57/715 "2019-09-21T16:49:50Z")
Post this in help section š
Top right corner, 3 lines.
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### Author:  [@stellarfirefly](https://forum.empyrion-homeworld.net/u/stellarfirefly)
#### Post date: [September 29, 2019, 1:22am UTC](https://forum.empyrion-homeworld.net/t/send-bug-reports-here/57/716 "2019-09-29T01:22:52Z")
Mode: ?
Location: ECC Planet
Localized: (Are you the only person having this issue?) unknown
Reproducibility: Always
Severity: Minor
Summary: The code to the locked door in Prof. Voidās House on ECC planet appears to be incorrect or bugged.
Description: Iāve double-checked all clues: Black hole gen sphere count, black hole energymid important number, black hole miner number of edges on a nonagon, black hole research hub number behind LCD panel.
Steps to Reproduce: Go to Prof. Voidās House, approach the code-locked door, enter the code described by the clues above. Game indicates that the code is incorrect.
Screenshots, Crash Logs, any other Relevant Information:
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### Author:  [@RexXxuS](https://forum.empyrion-homeworld.net/u/RexXxuS)
#### Post date: [September 29, 2019, 6:32am UTC](https://forum.empyrion-homeworld.net/t/send-bug-reports-here/57/717 "2019-09-29T06:32:53Z")
Hello @stellarfirefly
thx for the report. It would be the first time this happened but maybe @Ju can double check.
Or the community can quickly answer this cause I think this would be mentioned already by then.
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### Author:  [@stellarfirefly](https://forum.empyrion-homeworld.net/u/stellarfirefly)
#### Post date: [September 29, 2019, 7:06am UTC](https://forum.empyrion-homeworld.net/t/send-bug-reports-here/57/718 "2019-09-29T07:06:19Z")
Aye, that was my first instinct, that I must have been mistaken otherwise it would have already been reported. But I went back through all clues and my notes matched. Though I suppose itās possible that I messed up twice, heh. (Not posting the actual code to avoid spoilers, but I can post screenshots on request.)
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### Author:  [@Fynn](https://forum.empyrion-homeworld.net/u/Fynn)
#### Post date: [October 11, 2019, 9:20pm UTC](https://forum.empyrion-homeworld.net/t/send-bug-reports-here/57/719 "2019-10-11T21:20:38Z")
Mode:
Location: Horde Mission
Localized: All team had the bug
If applicable:
OLD BLUEPRINT: /No
Reproducibility: Always, tried twice
Severity: Major
Summary:
Able to dupe loot; Inventory vanishes after mission
Description:
While playing the Horde Mission on ECC the gate to the downstairs area closed.
We tried relogging and found that there are Backpacks on the ground with our loot inside.
The Inventory was still there except of some items.
Retried, duped the whole lot, noticed, wanted to report. Left mission with time limit.
Inventory fully gone.
Steps to Reproduce:
Start Mission Horde
log out
log in
take "Backpack of {0} "
-\> Loot duped
Screenshots, Crash Logs, any other Relevant Information:
none
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### Author:  [@JudgeX](https://forum.empyrion-homeworld.net/u/JudgeX)
#### Post date: [October 14, 2019, 1:27am UTC](https://forum.empyrion-homeworld.net/t/send-bug-reports-here/57/720 "2019-10-14T01:27:54Z")
Mode:
Location: Freelancer Freighter Heist Mission
Localized: Probably not
Reproducibility: Always
Severity: Moderate
Summary:
The Freelancer code that works in the decision structure does not work on the freelancer coded door on the freighter.
Description:
The door labeled ādeconstructorā has a freelancer code sign in front of it. Entering the freelancer code does not open the door.
Steps to Reproduce:
Take teleporter to freighter from HWS Racomās freelancer mission dealerā¦ unlock all switches, instead of teleporting out, go down the hall behind the teleporter. Door asks for freelancer code but does not open.
Screenshots, Crash Logs, any other Relevant Information:
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### Author:  [@Vengeance](https://forum.empyrion-homeworld.net/u/Vengeance)
#### Post date: [November 19, 2019, 2:10am UTC](https://forum.empyrion-homeworld.net/t/send-bug-reports-here/57/721 "2019-11-19T02:10:01Z")
I have windows inside my ship between rooms. There is NO access to the outside view where they are at, but they accurately display the outside view as if they are on the exterior hull of the ship. Distractingā¦ I think this has bugged me since around release 6 when I started playing and the darn thing is still here!
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### Author:  [@RexXxuS](https://forum.empyrion-homeworld.net/u/RexXxuS)
#### Post date: [November 19, 2019, 7:25am UTC](https://forum.empyrion-homeworld.net/t/send-bug-reports-here/57/722 "2019-11-19T07:25:16Z")
Yes, a very old bug we are waiting for a fix as well.
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### Author:  [@daesdaemona](https://forum.empyrion-homeworld.net/u/daesdaemona)
#### Post date: [November 25, 2019, 7:44pm UTC](https://forum.empyrion-homeworld.net/t/send-bug-reports-here/57/723 "2019-11-25T19:44:14Z")
Hello button on many POi on ECC Planet are bugged
in autominer blackhole they donāt lock/unlock container , activate or not LCD with tip for number of mission
theses are open so bug but can do the mission
in cave the 9 button wont work else after log on off , use each button to reset pos etc
and the nineās shape isnāt same (dunno if itās ok or not but i try 0 and the good number of shape none works)
i wrote the number on my paper so ask me in private to check if i donāt mistake but i do the all 9 caves 4 times to check and recheck the shapes and number of each
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### Author:  [@daesdaemona](https://forum.empyrion-homeworld.net/u/daesdaemona)
#### Post date: [November 25, 2019, 9:15pm UTC](https://forum.empyrion-homeworld.net/t/send-bug-reports-here/57/724 "2019-11-25T21:15:00Z")
fixed after 5 logs
and reswitch all button
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### Author:  [@Vengeance](https://forum.empyrion-homeworld.net/u/Vengeance)
#### Post date: [December 9, 2019, 3:19am UTC](https://forum.empyrion-homeworld.net/t/send-bug-reports-here/57/725 "2019-12-09T03:19:09Z")
The last 2 times that Iāve left the planet surface to head into space the game freezes me at the 30m mark just into space. Canāt do anything with the ship. Itās just frozen there. I have found that if I log out and wait a few minutes and log back in I am good to go. But if I log back in too quickly, then it says cockpit occupied and Iām floating in space right beside my ship. If that happens, I just log back out, wait a few minutes and log back in and then I can access the cockpit again. It seems like I encountered this type of bug a few seasons ago. It must be back againā¦ ā¹
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### Author:  [@RexXxuS](https://forum.empyrion-homeworld.net/u/RexXxuS)
#### Post date: [December 9, 2019, 6:14am UTC](https://forum.empyrion-homeworld.net/t/send-bug-reports-here/57/726 "2019-12-09T06:14:32Z")
That is happening because of the new Flight Controller. I think this is fixed in the next patch.
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### Author:  [@Encendyo](https://forum.empyrion-homeworld.net/u/Encendyo)
#### Post date: [January 12, 2020, 2:58am UTC](https://forum.empyrion-homeworld.net/t/send-bug-reports-here/57/727 "2020-01-12T02:58:30Z")
Mode: HWS
Location: Federation HQ Planet
Localized: unknown
If applicable:
OLD BLUEPRINT: N/A
Reproducibility: unknown
Severity: Minor
Summary: RP for AM cores not awarded to Fed player
Description:
I have 77 AM cores in inventory, and 2 epic assault rifles. My Origin is Federation, if that wasnāt obvious. I did not get my RP rewards for having 77 AM cores in inventory, nor did I get 10 RP for @Ozi buying my alien containers. I did get my RP for visiting ECC and warping, soā¦ please look into this?
Steps to Reproduce: make new Federation character, lose initial stuff on Fed Journey, respawn, use EGS spawn, pull fuel, epic weapon and AM cores from OCD, get to Fed HQ, hop a ride with a faction buddy to ECC, come home to Fed HQ before server reset.
Screenshots, Crash Logs, any other Relevant Information:
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### Author:  [@Jascha](https://forum.empyrion-homeworld.net/u/Jascha)
#### Post date: [January 12, 2020, 7:46am UTC](https://forum.empyrion-homeworld.net/t/send-bug-reports-here/57/728 "2020-01-12T07:46:00Z")
> [@Encendyo](#):
>
> Mode: HWS
> Location: Federation HQ Planet
> Localized: unknown
Hey,
thank you for your report, but please fill out a proper Support ticket. We need more information.
This section and your template is only for game bugs.
Just click on the right top corner on the 3 Orange lines and then on āneed help?ā
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### Author:  [@Bloomsfield](https://forum.empyrion-homeworld.net/u/Bloomsfield)
#### Post date: [January 12, 2020, 9:18pm UTC](https://forum.empyrion-homeworld.net/t/send-bug-reports-here/57/729 "2020-01-12T21:18:49Z")
Hi the player locker located inside the Triton Monolith isnt working I cant access it.
thank you
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### Author:  [@Ju](https://forum.empyrion-homeworld.net/u/Ju)
#### Post date: [January 14, 2020, 10:17am UTC](https://forum.empyrion-homeworld.net/t/send-bug-reports-here/57/730 "2020-01-14T10:17:56Z")
Oh, right. That is because I had to set the Monolith there by hand. It wonāt be possible to access the locker for the whole season.
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### Author:  [@Bloomsfield](https://forum.empyrion-homeworld.net/u/Bloomsfield)
#### Post date: [January 15, 2020, 6:24pm UTC](https://forum.empyrion-homeworld.net/t/send-bug-reports-here/57/731 "2020-01-15T18:24:13Z")
ok thanks
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### Author:  [@DeadM0r0z](https://forum.empyrion-homeworld.net/u/DeadM0r0z)
#### Post date: [February 8, 2020, 12:02pm UTC](https://forum.empyrion-homeworld.net/t/send-bug-reports-here/57/732 "2020-02-08T12:02:09Z")
Summary:
Several CV spawned in one place and partially overlap asteroid
Location: Liant 0; 10; 0
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### Author:  [@Quasar](https://forum.empyrion-homeworld.net/u/Quasar)
#### Post date: [February 9, 2020, 8:19am UTC](https://forum.empyrion-homeworld.net/t/send-bug-reports-here/57/733 "2020-02-09T08:19:18Z")
I am getting emails intended for another player (not me) that involve a private conversation with RexXxuS about Reputation points and Alien Containers.
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