======= NOTICE FOR HELP =======
What happened?
=> I had just logged in and grabbed about 5 stacks of silicon and 40k erestrum ingots out of my refinery base. I turned to put it into my production base, but a message came up on my screen “your ping is 720ms, the server limit is 500” I waited a few seconds, but nothing was lagging. The shield gen was spinning like normal and the sound was coming through fine. However, I realized it probably wouldn’t fix unless I relogged. I relogged, but the ingots I had just taken out of my base weren’t in my inventory any more. I checked the refinery base - they were gone there as well. I had just spent 5 million buying the silicon ore off the market.
Player(s) with issue? (steam name)
=> WillEatsPie
Server? (EU or NA)
=> NA
When did it happen? (Use server time: type ingame cb:time)
=> 15 january 2021 20:22
On which Playfield?
=> Ceres (donator planet)
Structure Name(s)?
=> “Refinery Base A14” (in case you want to check that I didn’t deposit it into the production base) “Production Base A12”
Structure ID(s) (Open ingame console and type di)?
=> Refinery Base (3057231)
Production Base (3042137)
How can we help you now?
=> Please return the silicon and erestrum, it SHOULD be about 40k erestrum ingots and 5 stacks of 50k silicon ingots.