Ship taken by hws and im stuck inside of it

[jam96]

======= NOTICE FOR HELP =======

What happened:
I had a ship with a reg core and I took that core out and put in a alien core. when I did that the name of the ship turned orange and I could not change it to privet.

Player(s) with issue:
=> JAM96

Server:
=> HWS[PvPvE]Custom Universe]Story]Hard]Active]Mods

Time (cb:time):
=> 11:30 ESt
Playfield:
=> Triton System

Structure Name(s):
=> Cerberus-PSV

Structure ID(s):
=> 23828857

How can we help you now:
=> I just need to be able to make it mine, or get my alien core back along with everything I put in it.

[dQgnflua]

did you follow the guiidelines of the core?

Also… NA or EU

[jam96]

NA and yes I did.

[Jascha]

What dQ meant was, did you follow the following instructions:

I don’t see any problem why the command should not work in your case.
Please try again.

[jam96]

when im in game i opened the chat by pressing the (.) and then went to sever and typed in the (do:ac:id) but it didnt work. it said " sorry i could not determine the last owner pls talk to admin.

[Jascha]

Should be now yours again