Ships are deleted

======= NOTICE FOR HELP =======

What happened?
=> 3 of my ships are deleted

Player(s) with issue? (steam name)
=> Saebro

Server? (+ EU or + NA or RE EU or RE NA)
=> RE EU

When did it happen? (Use server time: type ingame cb:time)
=> 07.01.24 ca. 22:00

On which Playfield?
=> Gla Beta, Iteeribel

Structure Name(s)?
=> M1 Miner RE, Harvester MkII RE, HM2 Miner RE

Structure ID(s) (Open ingame console and type di)?
=> 17213771, 17213772, 25380723

How can we help you now?
=> I would like to have them back. I’ve been underway with them a few hours ago, so i don’t know why they disapear.

Hi, it could potentially be the common docking bug that deleted them. Please, first of all, try to restore them using: cb:restore:ID, with their IDs instead of “ID”.

If that doesn’t work, let us know and we’ll take a look instead :slight_smile:

Ok, that worked. The paintings are very different but i think thats out of your range. Thanks a lot for the help. I’ll hope that happens not again to me :slight_smile:

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The painting is unfortunately another game bug we have no way to fix.
And no problem. It will likely happen again; eventually. If it does, just try the command. If the command doesn’t work, then make a ticket and we can look.

you could try removing a block from the ship and then repairing it at station services, that usually fixed the paint problem in the past

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