======= NOTICE FOR HELP =======
=> Several ships have disappeared, 5 total, 2 faction, 3 were personal owned (1 by one person, 2 by another), none were over limits for style/kind
Player(s) with issue:
=> 5 Sep
How can we help you now:
=> We just noticed several ships have disappeared, none show deleted in Structure Commander. And we had no warning messages about too many, they just are no longer parked at the base. Not sure what occurred to them, is there a timer on access? We have been near them all month, but have not used them everyday.
You have to actually touch structures to reset the timer. Touch as in stand on blocks or devices on the structure.
Once 10.5 comes out you will be able to just open the control panel or a box to reset the timer, but for now it’s based on touching with your character.
The timer is 15 days by the way. So if no one physically touched those structures for 15 days they are automatically deleted.
Once a structure is deleted it generally only can be restored for 3 days. So if it’s been more than 18 days total then they might be gone forever.
Generally, if they don’t show in structure commander anymore then it might have already been too long to restore them. Wait for an admin response though.
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