Structures deleted - Please help

======= NOTICE FOR HELP =======

**What happened:

My structures disappeared. I have had a lot of real life things going on, having recently given birth and some other personal issues. I was checking in every 2 weeks to keep everything active. Then I was told that the server was wiped on 6 December 2018. I logged into HWS connect on 7 December (when I was told) and I got an error saying that I didn’t have a character on HWS NA.

I assumed that this meant that the server had been wiped and my account deleted.

I then logged in yesterday to find that the server hadn’t been wiped and that my structures had disappeared on about the 10th of December. I have a screenshot of the structures which disappeared.
=>

**Player(s) with issue:
=> Rogue Assassin, Bob and LEF faction

**Server:
=> HWS NA

**Time (cb:time):
=> 7th December till now

**Playfield:
=> Lawless HQ System

**Structure Name(s):

Lewt Bug
Grouchy Bug
Google Space Outpost
Bitchy Bug
Spaghetti God
Grumpy Bug
Merchant Vessel (SV I can’t find the structure ID)

=>

Structure ID(s):
=> 5560270
12940861
5117528
6171399
12849377

How can we help you now:
=> I would really really appreciate it if you could please return those structures so that we can put the items contained inside them into OCD for the next wipe.

I appreciate you taking the time to read this and I hope that you can help me.

Kind regards,

Nicki

1st of all. Server wipe is around 12th. Not 6th ;D

Yeah, unfortunately it was the wrong advice :slight_smile: It was that and the fact that HWS NA showed I had no character that lead me to believe it was true.

Hey,

first of all congratulations to your new family member! Hope all went well.

Sorry to hear about the structures. Sadly they are not in our backup anymore.
But that does not mean anymore that they are lost forever. I saw that we still have a chance.

When was the last time this structures where really used (so I don’t mean the times you just login to just touch them and refill fuel to keep them alive)? So, how long are you gone already?

Because I still found an older backup we might be able to use (31.10.2018)

If that date is to early, I still have another chance. Just let me know if the 31.10.2018 is ok.

Hi Jascha,

Thank you very much, we had a son :slight_smile:

I believe (fingers crossed) that 31 October 2018 might be ok, it had been roughly a month since we had been able to do anything meaningful, in any case, anything will be better than nothing.

Looking back through chatlogs, I can see that the last time we were on in any meaningful capacity was 2 November 2018 - so anything we are missing should be minimal (Bob is my husband which is why we both disappeared).

I really appreciate you helping us out here.

Kind regards,

Nicki

Happy to hear.

I checked the backup, but it was corrupted. I guess that was one we used for the devs.
Nevertheless I restored the ships/base from that latest point we had them. Only thing might be that the signals, groups and fuel setttings are missing.
Also I could not find Lewt Bug 5560270 at all :frowning:

I placed them all in Lawless HQ System close to the spot where your base was originally.

Hi Jascha,

Thank you for that. I appreciate it.

Is there any other way to find the Lewt Bug? It was a private SV of mine but it had all the items that we had acquired over the season (we are new and didn’t really know about / use the OCD).

I just realised that I turned off my computer before saving the screenshot that I snipped.

Edit: Thank you for restoring the ships, but it looks like you’ve placed them in Freelancer HQ, rather than Lawless HQ. Is there any chance you could please move them? Thank you very much for your help :slight_smile:

Kind regards,

Nicki

Oh sorry. I just saw Axor beeing Freelancer and thought I saw Freelancer HQ. I warped them to Lawless HQ System.

About the SV. Any other Infos you have about that SV? Maybe different name (name it had before)?

There is still a “Warpy - Still not a ship” SV in Lawless from you guys. Thats not it or?

Hi Jascha,

No the warpy isn’t it.

It was also potentially called ‘Lewt SV’. I’ll also get the hubby to check the original BP for any other name.

Thank you for moving the ships to Lawless HQ

Found it. It was still in one of the older backups from a few days ago.

Wow, thank you soooooooo much Jascha.

You have really made my day and I (and Bob) definitely appreciate you going the extra mile.

Thank you again :slight_smile:

Your welcome.
Glad it still worked.

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