TEAM Certificate conversion

======= NOTICE FOR HELP =======

What happened?
=> Swapped 25 Level 2 certificates for 1 Level 3 certificate. Did not receive the Level 3 certificate.

Player(s) with issue? (steam name)
=> Irascible Codger

Server? (EU or NA)
=> NA

When did it happen? (Use server time: type ingame cb:time)
=> 14:25

On which Playfield?
=> ECC

Structure Name(s)?
=> TEAM Industries

Structure ID(s) (Open ingame console and type di)?
=> 3402025

How can we help you now?
=> I’d like the Level 3 certificate please.

Hello @Bal
this sounds bad but unfortunately I can’t help with this here, since it’s totally Database vodoo what could have happened here, which I can’t track.
Without a video showing this, nothing I can do unfortunately :frowning:

Maybe voodoo compensation should be a Kriel charm against further voodoo action? :slight_smile: :roll_eyes:

Did you have at least one space free in your backpack? It seems the game always wants to put things in before taking things out. I’ve noticed this happens in many instances involving tokens (Alien Wave, HWP mission, Zombie Digger). As a result anything involving moving/handing over tokens I always make sure I have space first (temporarily dropping stuff if need be and picking up again once token handover is complete).

An excellent point and I honestly can’t remember. But it’s good to bear in mind for future transactions. Thanks for the tip.

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