TEAM seems to have reset

======= NOTICE FOR HELP =======

What happened?
=> I’m getting a message saying "you are not regisered with T.E.A.M
Also at the Team promotion overview it says
Teams mining rank 3, points have been reset from 1035 to 0

Player(s) with issue? (steam name)
=> Big Red

Server? (EU or NA)
=> NA

When did it happen? (Use server time: type ingame cb:time)
=> 21:30

On which Playfield?
=> ECC TEAM building

Structure Name(s)?
=>

Structure ID(s) (Open ingame console and type di)?
=>

How can we help you now?
=>TEAM seems to have reset I’m getting a message saying “I’m not registered with teams”
Also at the Team promotion overview it says
Teams mining rank 3 points have been reset from 1035 to 0

Can this be restored please

image

Hello @BigRed
can you please let me know in what category you got reset? Exploration?

Hi @RexXxuS
It was level 3 mining that reset to 0 points

Should have been 1035 points

The rest are “I think” correct

Trade lvl 2, 100

Exploration lvl 2, 110

Agriculture lvl 2, 100

I’ve gone back over what I did to have this happen,

I deposited the goods for my level 2 items but clicked on the mining to see how much time I had left for the 6h “was 1hour 20 minutes” and yes I think I pressed escape after the dialog box had given me the information so maybe that’s the trigger.

When I returned after that time I got the message that I was not registered.

image
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As you can see in overview it shows 0 points at level 3 but in the certificate account I have 7 points. As this is my only item at level 3 this shows that it reset.

Hope this helps

You had no disconnect? No lag? No exception during the dialogues before?

Tried to fix it manually for now.

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