# The day of magical disappearances

**URL:** https://forum.empyrion-homeworld.net/t/the-day-of-magical-disappearances/9838
**Category:** 🆘 Get Help
**Tags:** support
**Created:** [January 16, 2018, 8:03pm UTC](https://forum.empyrion-homeworld.net/t/the-day-of-magical-disappearances/9838 "2018-01-16T20:03:19Z")
**Posts on this page:** 1
**Showing post:** 6

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### Author: ![DeeExpus](https://forum.empyrion-homeworld.net/user_avatar/forum.empyrion-homeworld.net/deeexpus/32/22440_2.png) [@DeeExpus](https://forum.empyrion-homeworld.net/u/DeeExpus)
#### Post date: [January 16, 2018, 9:02pm UTC](https://forum.empyrion-homeworld.net/t/the-day-of-magical-disappearances/9838/6 "2018-01-16T21:02:50Z")

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Hey, sorry to hear about your problems.

Let me tell you whats also unacceptable. The hours and hours that we put into creating content, updating guides, ensuring warnings are in place so that everyone is informed of the rules, restrictions and operations of the server and playfields. The time it takes to ensure you provide us with the correct information for us to be able to help you and finally the time it takes to find your stuff and restore it and all the while some people forget they’re playing in an Alpha game with bugs (Green Wall) and continue to jump around the universe without having much idea where they’re leaving their stuff.  
We too are Human and need to eat, sleep and do other things.

Now, this once Ill help you but, as you’re probably unaware I’d better tell you there is a cost involved.

Destroyer will cost you - CR 536,544 + 3RP  
Tank - CR 56,125 + 1RP

Reference the above:

> [@HWS Patch | New EGS Feature | Tool improvements](https://forum.empyrion-homeworld.net/t/hws-patch-new-egs-feature-tool-improvements/9424):
>
> Hey [@everyone](https://forum.empyrion-homeworld.net/groups/everyone), today Jascha implemented a very nice feature to not only save us admins some time but also for your convenience EGS Buy Ship Back On HWS we have some limits to improve the gameplay for everyone having also performance in mind. But limits without enforcements wouldn’t be limits. So we set your structures to the HWS faction after some warnings. Until now we said that the first return of your stuff is for free and the next would cost your [Blocks \* Devices as credits](https://forum.empyrion-homeworld.net/t/hws-rules-4-limits-restrictions/4363). Now you can…

With reference to your SV, there is more than one Explorer MK3 and neither of them appear to belong to you, both are in space. Unless you can give me the ID (see HWS Connect) Im going to struggle with this one.

If you’re happy with the charges, let me know and Ill take care of it.

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