Two ships disappeared after server restart

[steve6199]

======= NOTICE FOR HELP =======

What happened?
=> Had two ships disappear from NA server after restart.

Player(s) with issue? (steam name)
Steve6199
=>

Server? (+ EU or + NA or RE EU or RE NA)
RE NA
=>

When did it happen? (Use server time: type ingame cb:time)
=> dec 28 , 18:00

On which Playfield?
=> Razuse [Sun Right]

Structure Name(s)?
=> Stellar Endeavour MK2 R2
-Acamas-

Structure ID(s) (Open ingame console and type di)?
=> 11389892
15565825

How can we help you now?
=> is it possible to recover these?

[Dr.Dark]

Hey, @steve6199.

Often that’s due to a common docking-related bug. Try using cb:restore:ID with the ID of each of the ships

[steve6199]

first one worked fine second one restored the ship with no fuel/o2 and the groupings messed up and a rainbow color scheme. looks like everything is intact, but it looks like something elton john would drive on a date.

[Dr.Dark]

Yes, fuel and oxygen are unfortunately not restored. The colors are another game bug, but it can be fixed easily by using a repair bay or using station services to repair your ship.

[steve6199]

heh. repair di;dnt change the color but, no big deal. kinda startling to see but kinda funny.

[Dr.Dark]

It should if you have a saved template from before the deletion. Make sure that your ship has some kind of damage, or it won’t be able to be repaired. For example by shooting a random block once with your multitool ^^

But either way it’s of course up to you if you want to repair it or not.

[steve6199]

i did have damage, it repired but didnt change the color back. no worries. I shall rename it from staqrcadian to the flying candy cane!.

Thanks for the help!