# Unable to use Stargate System
**URL:** https://forum.empyrion-homeworld.net/t/unable-to-use-stargate-system/14608
**Category:** š Get Help
**Tags:** support
**Created:** [September 22, 2018, 7:57pm UTC](https://forum.empyrion-homeworld.net/t/unable-to-use-stargate-system/14608 "2018-09-22T19:57:19Z")
**Posts on this page:** 20
**Page:** 1
### Author:  [@WreckinCrew](https://forum.empyrion-homeworld.net/u/WreckinCrew)
#### Post date: [September 22, 2018, 7:57pm UTC](https://forum.empyrion-homeworld.net/t/unable-to-use-stargate-system/14608/1 "2018-09-22T19:57:20Z")
**What happened:** Unable to use Supergate
**Player(s) with issue:** WreckinCrew
**Server:** NA
**Time (cb:time):** 952pm
**Playfield:** Any supergate
**Structure Name(s):** WreckinCrew (player)
**Structure ID(s):** Write here
**How can we help you now:** I visited the EU server last night. Logged upon return. Today, I am able to use Warp System, however, I am unable to use the Supergate in any playfield. Each time I use it, I get a message stating āsorry your player is located on another server. Chatbox is unavailable until thenā
What is the best course of action to take to fix this issue? My ship is currently on NA Cross-server playfield
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### Author:  [@Jascha](https://forum.empyrion-homeworld.net/u/Jascha)
#### Post date: [September 22, 2018, 8:05pm UTC](https://forum.empyrion-homeworld.net/t/unable-to-use-stargate-system/14608/2 "2018-09-22T20:05:39Z")
You have to warp back over CSW from the other server. You canāt just login on your old server.
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### Author:  [@WreckinCrew](https://forum.empyrion-homeworld.net/u/WreckinCrew)
#### Post date: [September 22, 2018, 8:11pm UTC](https://forum.empyrion-homeworld.net/t/unable-to-use-stargate-system/14608/3 "2018-09-22T20:11:07Z")
I am on EU server. Neither server will allow me to use the Chatbox
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### Author:  [@Jascha](https://forum.empyrion-homeworld.net/u/Jascha)
#### Post date: [September 22, 2018, 8:14pm UTC](https://forum.empyrion-homeworld.net/t/unable-to-use-stargate-system/14608/4 "2018-09-22T20:14:02Z")
hm I dont get it.
wehn did you do CSW the last time? I donāt see anything on either server
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### Author:  [@WreckinCrew](https://forum.empyrion-homeworld.net/u/WreckinCrew)
#### Post date: [September 22, 2018, 8:15pm UTC](https://forum.empyrion-homeworld.net/t/unable-to-use-stargate-system/14608/5 "2018-09-22T20:15:52Z")
I was on EU yesterday approx 1130ish server time. I logged on at approx 730am server time (Germany ) and I was in NA faction planet space. Iāve been moving around since then. Just cant use supergates or chatbox
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### Author:  [@Jascha](https://forum.empyrion-homeworld.net/u/Jascha)
#### Post date: [September 22, 2018, 8:16pm UTC](https://forum.empyrion-homeworld.net/t/unable-to-use-stargate-system/14608/6 "2018-09-22T20:16:15Z")
But did you ever use CSW:Start?
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### Author:  [@WreckinCrew](https://forum.empyrion-homeworld.net/u/WreckinCrew)
#### Post date: [September 22, 2018, 8:17pm UTC](https://forum.empyrion-homeworld.net/t/unable-to-use-stargate-system/14608/7 "2018-09-22T20:17:05Z")
I was a passenger yesterday
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### Author:  [@WreckinCrew](https://forum.empyrion-homeworld.net/u/WreckinCrew)
#### Post date: [September 22, 2018, 8:17pm UTC](https://forum.empyrion-homeworld.net/t/unable-to-use-stargate-system/14608/8 "2018-09-22T20:17:55Z")
Right now, my character is on the EU in cross server space floating
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### Author:  [@Jascha](https://forum.empyrion-homeworld.net/u/Jascha)
#### Post date: [September 22, 2018, 8:18pm UTC](https://forum.empyrion-homeworld.net/t/unable-to-use-stargate-system/14608/9 "2018-09-22T20:18:08Z")
ah okā¦ oh I hope there is no problem with a passenger. Ok I will enable chatbot on EU again and check the code. Sorry for that.
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### Author:  [@WreckinCrew](https://forum.empyrion-homeworld.net/u/WreckinCrew)
#### Post date: [September 22, 2018, 8:18pm UTC](https://forum.empyrion-homeworld.net/t/unable-to-use-stargate-system/14608/10 "2018-09-22T20:18:43Z")
Thanks! Not your fault Jascha. Things happen.
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### Author:  [@Jascha](https://forum.empyrion-homeworld.net/u/Jascha)
#### Post date: [September 22, 2018, 8:18pm UTC](https://forum.empyrion-homeworld.net/t/unable-to-use-stargate-system/14608/11 "2018-09-22T20:18:44Z")
But did you CSW back from NA? (even if just as a passenger)?
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### Author:  [@WreckinCrew](https://forum.empyrion-homeworld.net/u/WreckinCrew)
#### Post date: [September 22, 2018, 8:19pm UTC](https://forum.empyrion-homeworld.net/t/unable-to-use-stargate-system/14608/12 "2018-09-22T20:19:14Z")
Yes. Then I logged upon return because I had to get to work.
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### Author:  [@Jascha](https://forum.empyrion-homeworld.net/u/Jascha)
#### Post date: [September 22, 2018, 8:19pm UTC](https://forum.empyrion-homeworld.net/t/unable-to-use-stargate-system/14608/13 "2018-09-22T20:19:28Z")
ah ok. Should I warp you somewhere?
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### Author:  [@WreckinCrew](https://forum.empyrion-homeworld.net/u/WreckinCrew)
#### Post date: [September 22, 2018, 8:20pm UTC](https://forum.empyrion-homeworld.net/t/unable-to-use-stargate-system/14608/14 "2018-09-22T20:20:40Z")
My ship is in NA Cross Server warp - STEALTH.
I am in EU cross server hoping to correct the problem I canāt use the chatbox to put in the command. So, I guess sending me back to NA so it recognizes me is best.
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### Author:  [@Jascha](https://forum.empyrion-homeworld.net/u/Jascha)
#### Post date: [September 22, 2018, 8:21pm UTC](https://forum.empyrion-homeworld.net/t/unable-to-use-stargate-system/14608/15 "2018-09-22T20:21:51Z")
OK If your current character is on EU and all is right, then just do CSW:Starts Shipless (see CSW:? for exact writing).
Then unstealth your ship on NA and CSW back
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### Author:  [@Jascha](https://forum.empyrion-homeworld.net/u/Jascha)
#### Post date: [September 22, 2018, 8:22pm UTC](https://forum.empyrion-homeworld.net/t/unable-to-use-stargate-system/14608/16 "2018-09-22T20:22:56Z")
But if I see it right your current character is on Na
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### Author:  [@WreckinCrew](https://forum.empyrion-homeworld.net/u/WreckinCrew)
#### Post date: [September 22, 2018, 8:23pm UTC](https://forum.empyrion-homeworld.net/t/unable-to-use-stargate-system/14608/17 "2018-09-22T20:23:52Z")
I just put in the command for start:shipless:na I am loggin into NA
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### Author:  [@WreckinCrew](https://forum.empyrion-homeworld.net/u/WreckinCrew)
#### Post date: [September 22, 2018, 8:24pm UTC](https://forum.empyrion-homeworld.net/t/unable-to-use-stargate-system/14608/18 "2018-09-22T20:24:51Z")
I seem to be ok at the moment. MANY MANY THANKS!!!
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### Author:  [@Jascha](https://forum.empyrion-homeworld.net/u/Jascha)
#### Post date: [September 22, 2018, 8:25pm UTC](https://forum.empyrion-homeworld.net/t/unable-to-use-stargate-system/14608/19 "2018-09-22T20:25:29Z")
No problem. Glad it worked. Ill check that function asap.
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### Author:  [@WreckinCrew](https://forum.empyrion-homeworld.net/u/WreckinCrew)
#### Post date: [September 22, 2018, 8:30pm UTC](https://forum.empyrion-homeworld.net/t/unable-to-use-stargate-system/14608/20 "2018-09-22T20:30:35Z")
Only 1 small problemā¦
I had picked up my credits (approximate 12.8M and had it in my ATM.
Now, it is not there and I didnāt make a deposit. (it was from credits I earned end of last season)
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