# Unlock points keep resetting when jumping between NA/EU using CSW

**URL:** https://forum.empyrion-homeworld.net/t/unlock-points-keep-resetting-when-jumping-between-na-eu-using-csw/25907
**Category:** 🆘 Get Help
**Tags:** support
**Created:** [August 23, 2020, 12:14am UTC](https://forum.empyrion-homeworld.net/t/unlock-points-keep-resetting-when-jumping-between-na-eu-using-csw/25907 "2020-08-23T00:14:56Z")
**Posts on this page:** 1
**Showing post:** 2

<div class="post-metadata">

### Author: ![TwitchyJ](https://forum.empyrion-homeworld.net/user_avatar/forum.empyrion-homeworld.net/twitchyj/32/19599_2.png) [@TwitchyJ](https://forum.empyrion-homeworld.net/u/TwitchyJ)
#### Post date: [August 23, 2020, 12:30am UTC](https://forum.empyrion-homeworld.net/t/unlock-points-keep-resetting-when-jumping-between-na-eu-using-csw/25907/2 "2020-08-23T00:30:49Z")

</div>

> [@Missing unlock points - possibly related to CSW](https://forum.empyrion-homeworld.net/t/missing-unlock-points-possibly-related-to-csw/25871/2):
>
> Hello, this is the risk of doing CSW. Couple of players reported it already. They are bound to characters and can’t be transferred or refunded, sry

---

_[View the full topic](https://forum.empyrion-homeworld.net/t/unlock-points-keep-resetting-when-jumping-between-na-eu-using-csw/25907)._