Wrong name on Donation package

HWS Get Support Support
1

======= NOTICE FOR HELP =======

What happened: Write here
Player(s) with issue: Write here
Server: Write here
Time (cb:time): Write here
Playfield: Write here
Structure Name(s): Write here
Structure ID(s): Write here
How can we help you now: Write here

Hi,
I bought the XL resource pack twice, the first time I put it under the wrong ingame name, the first one I used was Rollinnolan21 which is my steam ID, apparently my ingame name is just Rollinnolan though (figured hat out a little late) I bought a second package with the correct name, but I would like the 1st package if possible, if not I guess it will be just an extra donation.
Thank you! Keep up the good work!

2

Hello Rollin,

Ah, I thought you want to have 2 packages. I figured it was a typo.
If you request a refund this is not possible for such low amount, sorry.

But we really appreciate your support and store your second one maybe in your OCD so you can use it in HWS 8.
Thanks again

3

This topic was automatically closed 3 days after the last reply. New replies are no longer allowed.