# \#help **URL:** https://forum.empyrion-homeworld.net/tag/help/21.md [Latest](https://forum.empyrion-homeworld.net/latest.md) · [Categories](https://forum.empyrion-homeworld.net/categories.md) · [Tags](https://forum.empyrion-homeworld.net/tags.md) --- ## [HWS Artificial Help Bot](https://forum.empyrion-homeworld.net/t/hws-artificial-help-bot/25530)
**Author:** [@Dr.Dark](https://forum.empyrion-homeworld.net/u/Dr.Dark)\ **Replies:** 0\ **Last updated:** [August 6, 2020, 10:58am UTC](https://forum.empyrion-homeworld.net/t/hws-artificial-help-bot/25530 "2020-08-06T10:58:41Z")
The HWS Artificial Help Bot is a tool made to answer the most common questions on HWS. It responds faster (less than a second per question) than any human, and it will probably give you a more useful answer. How does i… --- ## [Connection problems - need help pls](https://forum.empyrion-homeworld.net/t/connection-problems-need-help-pls/39095)
**Author:** [@Jorck](https://forum.empyrion-homeworld.net/u/Jorck)\ **Replies:** 6\ **Last updated:** [August 7, 2025, 8:51am UTC](https://forum.empyrion-homeworld.net/t/connection-problems-need-help-pls/39095 "2025-08-07T08:51:32Z")
======= NOTICE FOR HELP ======= What happened? =\> Problems with connection to hws-server Player(s) with issue? (steam name) =\> Jorck Server? (+ EU or + NA or RE EU or RE NA) =\> RE EU When did it happen? (Use serve… --- ## [HWS Questions & Answers](https://forum.empyrion-homeworld.net/t/hws-questions-answers/11813)
**Author:** [@RexXxuS](https://forum.empyrion-homeworld.net/u/RexXxuS)\ **Replies:** 5\ **Last updated:** [July 18, 2019, 10:15am UTC](https://forum.empyrion-homeworld.net/t/hws-questions-answers/11813 "2019-07-18T10:15:13Z")
General FAQ Is HWS a vanilla server? No. It is the most advanced & modded multiplayer Empyrion server When is the next full server wipe? HWS has seasons. Each season runs for 3 months. Every full wipe is announced at… --- ## [Lost my ship due to game crash](https://forum.empyrion-homeworld.net/t/lost-my-ship-due-to-game-crash/34867)
**Author:** [@White\_Dragon](https://forum.empyrion-homeworld.net/u/White_Dragon)\ **Replies:** 2\ **Last updated:** [May 13, 2023, 10:27am UTC](https://forum.empyrion-homeworld.net/t/lost-my-ship-due-to-game-crash/34867 "2023-05-13T10:27:20Z")
======= NOTICE FOR HELP ======= What happened? =\> I was raiding hive nursery and when i attack it, game has crashed. So, i rejoin the game and i’am turned up from my ship about ~10km away in space. I asked Gareth for h… --- ## [Limits bug - Artemisrouge](https://forum.empyrion-homeworld.net/t/limits-bug-artemisrouge/28923)
**Author:** [@Firebeard](https://forum.empyrion-homeworld.net/u/Firebeard)\ **Replies:** 2\ **Last updated:** [May 10, 2021, 8:20pm UTC](https://forum.empyrion-homeworld.net/t/limits-bug-artemisrouge/28923 "2021-05-10T20:20:29Z")
Note:raised on behalf of a JVI member having trouble accessing ticket system. ======= NOTICE FOR HELP ======= What happened? =\> I have multiple CV vehicles ( mostly cored Ai ships ) factioned to myself that I have bee… --- ## [I need help please](https://forum.empyrion-homeworld.net/t/i-need-help-please/28703)
**Author:** [@atomioic](https://forum.empyrion-homeworld.net/u/atomioic)\ **Replies:** 1\ **Last updated:** [April 14, 2021, 1:55pm UTC](https://forum.empyrion-homeworld.net/t/i-need-help-please/28703 "2021-04-14T13:55:39Z")
======= NOTICE FOR HELP ======= What happened? =\> i was died in mission and its glitch. lost all my stuff in there and portal locked. Player(s) with issue? (steam name) =\> atomioic Server? (EU or NA or RE) =\> na W… --- ## [Hw playfield is broken](https://forum.empyrion-homeworld.net/t/hw-playfield-is-broken/25259)
**Author:** [@PestBoy](https://forum.empyrion-homeworld.net/u/PestBoy)\ **Replies:** 3\ **Last updated:** [July 24, 2020, 12:21pm UTC](https://forum.empyrion-homeworld.net/t/hw-playfield-is-broken/25259 "2020-07-24T12:21:30Z")
======= NOTICE FOR HELP ======= What happened? =\> save plz my CV i cant make this, the playfield is dead. id 3636030 Player(s) with issue? (steam name) =\> PestBoy Server? (EU or NA) =\> EU When did it happen? (Use … --- ## [Missing ocd items](https://forum.empyrion-homeworld.net/t/missing-ocd-items/22528)
**Author:** [@doomslay](https://forum.empyrion-homeworld.net/u/doomslay)\ **Replies:** 1\ **Last updated:** [January 31, 2020, 9:33am UTC](https://forum.empyrion-homeworld.net/t/missing-ocd-items/22528 "2020-01-31T09:33:26Z")
======= NOTICE FOR HELP ======= What happened: =\> I have been away for a while I was just taking some time away from the game, and boy things have gotten a lot cooler lots of neat changes, but the problem is this, in … --- ## [Wiseman's HWS 'basics of PVP' guide!](https://forum.empyrion-homeworld.net/t/wisemans-hws-basics-of-pvp-guide/10716)
**Author:** [@Wiseman738](https://forum.empyrion-homeworld.net/u/Wiseman738)\ **Replies:** 12\ **Last updated:** [June 8, 2019, 5:33am UTC](https://forum.empyrion-homeworld.net/t/wisemans-hws-basics-of-pvp-guide/10716 "2019-06-08T05:33:22Z")
Howdy folks and this thread intends to take you through the basics of PVP in Empyrion but in HWS in particular. This thread will hopefully assist the players who are wanting to venture into HWS PVP. Disclaimer: This th… --- ## [HWS Video Tutorials](https://forum.empyrion-homeworld.net/t/hws-video-tutorials/3993)
**Author:** [@RexXxuS](https://forum.empyrion-homeworld.net/u/RexXxuS)\ **Replies:** 0\ **Last updated:** [January 21, 2017, 6:52pm UTC](https://forum.empyrion-homeworld.net/t/hws-video-tutorials/3993 "2017-01-21T18:52:55Z")
Hey @everyone, finally a very long plan and wish of mine come true with the unbelievable help of @Achilles! Thank you so much! Here you have the best start you can get for HWS! Enjoy! Just use the drop down top left o… --- ## [HELP! My SV got stuck in admin buiding which i cant acces](https://forum.empyrion-homeworld.net/t/help-my-sv-got-stuck-in-admin-buiding-which-i-cant-acces/13800)
**Author:** [@jer](https://forum.empyrion-homeworld.net/u/jer)\ **Replies:** 2\ **Last updated:** [August 5, 2018, 4:45pm UTC](https://forum.empyrion-homeworld.net/t/help-my-sv-got-stuck-in-admin-buiding-which-i-cant-acces/13800 "2018-08-05T16:45:04Z")
======= NOTICE FOR HELP ======= Sorry if this is posted in wrong topic or a bunk What happened: I was flying in ECC orbit, EU server, and went to explore the admin cv refueler station, which had an open hangar door wh… --- ## [Server EU name ragnar\_lothbrok 89 origin lowless faction nemesi HELP I have a problem ... every day I connect to the site and vote .. but my reputation points do not go up..please help me](https://forum.empyrion-homeworld.net/t/server-eu-name-ragnar-lothbrok-89-origin-lowless-faction-nemesi-help-i-have-a-problem-every-day-i-connect-to-the-site-and-vote-but-my-reputation-points-do-not-go-up-please-help-me/13551)
**Author:** [@RAGNAR\_LOTHBROK89](https://forum.empyrion-homeworld.net/u/RAGNAR_LOTHBROK89)\ **Replies:** 3\ **Last updated:** [July 28, 2018, 3:42pm UTC](https://forum.empyrion-homeworld.net/t/server-eu-name-ragnar-lothbrok-89-origin-lowless-faction-nemesi-help-i-have-a-problem-every-day-i-connect-to-the-site-and-vote-but-my-reputation-points-do-not-go-up-please-help-me/13551 "2018-07-28T15:42:58Z")
======= NOTICE FOR HELP ======= What happened: Write here Player(s) with issue: Write here Server: Write here Time (cb:time): Write here Playfield: Write here Structure Name(s): Write here Structure ID(s): Write h… --- ## [Stuck in Allience](https://forum.empyrion-homeworld.net/t/stuck-in-allience/13470)
**Author:** [@\_412\_YouReSoMAD](https://forum.empyrion-homeworld.net/u/_412_YouReSoMAD)\ **Replies:** 1\ **Last updated:** [July 23, 2018, 7:46am UTC](https://forum.empyrion-homeworld.net/t/stuck-in-allience/13470 "2018-07-23T07:46:11Z")
======= NOTICE FOR HELP ======= What happened: Logged in and found myself in space unable to move miles away from anything when i last logged inside my factions base Player(s) with issue: YouReSoMAD412 Server: HWS na … --- ## [Deleted cv,and sv when i returned 3 or 4 days later from a computer repair my memory went bad had to replace](https://forum.empyrion-homeworld.net/t/deleted-cv-and-sv-when-i-returned-3-or-4-days-later-from-a-computer-repair-my-memory-went-bad-had-to-replace/9842)
**Author:** [@swaffora](https://forum.empyrion-homeworld.net/u/swaffora)\ **Replies:** 3\ **Last updated:** [January 17, 2018, 9:51pm UTC](https://forum.empyrion-homeworld.net/t/deleted-cv-and-sv-when-i-returned-3-or-4-days-later-from-a-computer-repair-my-memory-went-bad-had-to-replace/9842 "2018-01-17T21:51:11Z")
======= NOTICE FOR HELP ======= What happened: I lost 4 ships ,3 cv 1 sv in alliance home orbit .connect says ther deleated I haven’t been on for 3or 4 days due to a down computer repair bad memory roms had to replace… --- ## [Lost CV by server hws](https://forum.empyrion-homeworld.net/t/lost-cv-by-server-hws/9676)
**Author:** [@starlife](https://forum.empyrion-homeworld.net/u/starlife)\ **Replies:** 1\ **Last updated:** [January 9, 2018, 4:59pm UTC](https://forum.empyrion-homeworld.net/t/lost-cv-by-server-hws/9676 "2018-01-09T16:59:05Z")
======= NOTICE FOR HELP ======= What happened: were warned. A random CV on Lawless HQ was taken. Player(s) with issue: Starlife Server: HWS EU Time (cb:time): 01/09/2018 17:30H. LT Madrid-Paris-Berlin Playfield: Wri… --- ## [None's Guide to living on PvP (Not completed)](https://forum.empyrion-homeworld.net/t/nones-guide-to-living-on-pvp-not-completed/4222)
**Author:** [@anon39929184](https://forum.empyrion-homeworld.net/u/anon39929184)\ **Replies:** 15\ **Last updated:** [January 8, 2018, 1:34pm UTC](https://forum.empyrion-homeworld.net/t/nones-guide-to-living-on-pvp-not-completed/4222 "2018-01-08T13:34:39Z")
Hey Everyone i’ll try my best to create a comprehensive guide with lots of details and keep updating it over the coming weeks (This guide isn’t about how to do the basics there is a, in game guide for that in survival si… --- ## [Stuck in freelancer f1 (im lawless)](https://forum.empyrion-homeworld.net/t/stuck-in-freelancer-f1-im-lawless/9142)
**Author:** [@vitrolic](https://forum.empyrion-homeworld.net/u/vitrolic)\ **Replies:** 4\ **Last updated:** [December 21, 2017, 9:01pm UTC](https://forum.empyrion-homeworld.net/t/stuck-in-freelancer-f1-im-lawless/9142 "2017-12-21T21:01:33Z")
i warped into anoma and was having playfield connection issues then i logged back on and i was in freelancer f1 and im lawless. cv still in anoma --- ## [I need help please - HV done disappeared!](https://forum.empyrion-homeworld.net/t/i-need-help-please-hv-done-disappeared/8376)
**Author:** [@Dan](https://forum.empyrion-homeworld.net/u/Dan)\ **Replies:** 5\ **Last updated:** [November 29, 2017, 1:09pm UTC](https://forum.empyrion-homeworld.net/t/i-need-help-please-hv-done-disappeared/8376 "2017-11-29T13:09:58Z")
======= NOTICE FOR HELP ======= What happened: I log in this morning and I’m under the fire from the turrets of the Drone Base and die instantly. I respawn at my base, Homestead and go looking for my HV, Chieftain, to k… --- ## [Please help with definition of "EGS Zone"](https://forum.empyrion-homeworld.net/t/please-help-with-definition-of-egs-zone/7971)
**Author:** [@Dan](https://forum.empyrion-homeworld.net/u/Dan)\ **Replies:** 9\ **Last updated:** [November 13, 2017, 11:09pm UTC](https://forum.empyrion-homeworld.net/t/please-help-with-definition-of-egs-zone/7971 "2017-11-13T23:09:53Z")
Time 11,910 on the EU server. So, I just flew to ECC to do some banking and Orbital Auto Miner transactions. Put my cash in the bank fine - no problem. I was actually in the Elemental bank area. Then I used “AM:Get:All… --- ## [Moved to space base place - lost my sv](https://forum.empyrion-homeworld.net/t/moved-to-space-base-place-lost-my-sv/7773)
**Author:** [@Alfonzfred](https://forum.empyrion-homeworld.net/u/Alfonzfred)\ **Replies:** 2\ **Last updated:** [November 3, 2017, 7:39am UTC](https://forum.empyrion-homeworld.net/t/moved-to-space-base-place-lost-my-sv/7773 "2017-11-03T07:39:20Z")
======= NOTICE FOR HELP ======= BRIEF DESCRIPTION OF ISSUE: I WAS MOVING MY ITEMS TO SPACE BASE PLACE… AND UNFORTUNATELY FORGOT I HAD A SHIP DOCKED ON MY CV. IT FLIPPED TO HWS… HOW UNFORTUNATE. PLAYER(S) WITH ISSUE: A… --- ## [HWS Support 2.0 | Improved support system for everyone](https://forum.empyrion-homeworld.net/t/hws-support-2-0-improved-support-system-for-everyone/7579)
**Author:** [@DeeExpus](https://forum.empyrion-homeworld.net/u/DeeExpus)\ **Replies:** 0\ **Last updated:** [October 25, 2017, 8:22am UTC](https://forum.empyrion-homeworld.net/t/hws-support-2-0-improved-support-system-for-everyone/7579 "2017-10-25T08:22:02Z")
Hey @everyone, HWS 7 has still some flaws here and there (which will get fixed!) but overall we think it is proving to be a success. By success I mean that we appear to be attracting new players who have a lot of quest… --- ## [Didn't downsize CV in time... Got impounded. Can I get 1 pardon?](https://forum.empyrion-homeworld.net/t/didnt-downsize-cv-in-time-got-impounded-can-i-get-1-pardon/6944)
**Author:** [@YriDu](https://forum.empyrion-homeworld.net/u/YriDu)\ **Replies:** 1\ **Last updated:** [August 8, 2017, 11:51am UTC](https://forum.empyrion-homeworld.net/t/didnt-downsize-cv-in-time-got-impounded-can-i-get-1-pardon/6944 "2017-08-08T11:51:19Z")
Hi Team: Here’s all the info in advance: (LOG is attached) Server: EU Time it happend: 08/08/2017 - around 12am (GMT) Ship Name: CV (Capital Vessel) (It’s a Black Star Trek Lookalike) Ship ID: What playfield: TRADER … --- ## [IMPORTANT - Please Read | HWS Universe Time machine](https://forum.empyrion-homeworld.net/t/important-please-read-hws-universe-time-machine/5990)
**Author:** [@Achilles](https://forum.empyrion-homeworld.net/u/Achilles)\ **Replies:** 146\ **Last updated:** [June 22, 2017, 3:15pm UTC](https://forum.empyrion-homeworld.net/t/important-please-read-hws-universe-time-machine/5990 "2017-06-22T15:15:16Z")
Hi Community This is a somewhat different type of post, there is a lot going on behind the scenes at the moment and so I feel it’s appropriate to say a few words. Introduction As many of you will know HWS has been aroun… --- ## [Crash report sorry didnt know where else to put this](https://forum.empyrion-homeworld.net/t/crash-report-sorry-didnt-know-where-else-to-put-this/5920)
**Author:** [@andreaHWpolice](https://forum.empyrion-homeworld.net/u/andreaHWpolice)\ **Replies:** 1\ **Last updated:** [June 15, 2017, 9:31pm UTC](https://forum.empyrion-homeworld.net/t/crash-report-sorry-didnt-know-where-else-to-put-this/5920 "2017-06-15T21:31:22Z")
error.log (32.9 KB) error.log (36.0 KB) error.log (36.0 KB) --- ## [Ask here before Support](https://forum.empyrion-homeworld.net/t/ask-here-before-support/2991)
**Author:** [@Gunslinger](https://forum.empyrion-homeworld.net/u/Gunslinger)\ **Replies:** 1\ **Last updated:** [March 7, 2017, 10:24pm UTC](https://forum.empyrion-homeworld.net/t/ask-here-before-support/2991 "2017-03-07T22:24:04Z")
Howdy Folks. Ok I have seen sooooo many Get Support posts in last few days, it must be driving the @RexXxuS or @Achilles and @Jascha crazy. Some of these posts could easy be answered in the following places: Check… --- ## [Im ban of NA server HELP](https://forum.empyrion-homeworld.net/t/im-ban-of-na-server-help/4865)
**Author:** [@relic24](https://forum.empyrion-homeworld.net/u/relic24)\ **Replies:** 0\ **Last updated:** [March 2, 2017, 2:54am UTC](https://forum.empyrion-homeworld.net/t/im-ban-of-na-server-help/4865 "2017-03-02T02:54:43Z")
oki i am connect today and i have ban result in hws na server and na web site my player inventory and information is erased. i can restart new game on eur pvp server and imposible to restart on na server admin plz help … --- ## [Help please - I think my body was moved](https://forum.empyrion-homeworld.net/t/help-please-i-think-my-body-was-moved/4771)
**Author:** [@SpiritMIA](https://forum.empyrion-homeworld.net/u/SpiritMIA)\ **Replies:** 3\ **Last updated:** [February 23, 2017, 9:53pm UTC](https://forum.empyrion-homeworld.net/t/help-please-i-think-my-body-was-moved/4771 "2017-02-23T21:53:10Z")
Hello there I was out of the game for around 2 months doing a real life proyect the last time i played i was at the faction alliance custom planet and and today I logged back to the game and was on the pirate planet. Got… --- ## [How can i Get POI's to attack Creative mode?](https://forum.empyrion-homeworld.net/t/how-can-i-get-pois-to-attack-creative-mode/4549)
**Author:** [@fedotiiik52101](https://forum.empyrion-homeworld.net/u/fedotiiik52101)\ **Replies:** 4\ **Last updated:** [February 10, 2017, 8:51pm UTC](https://forum.empyrion-homeworld.net/t/how-can-i-get-pois-to-attack-creative-mode/4549 "2017-02-10T20:51:40Z")
how to make in creative mode base to attack my ship --- ## [I placed a station on elemental marketplace on HWS EU](https://forum.empyrion-homeworld.net/t/i-placed-a-station-on-elemental-marketplace-on-hws-eu/4415)
**Author:** [@VHSLAGTER](https://forum.empyrion-homeworld.net/u/VHSLAGTER)\ **Replies:** 16\ **Last updated:** [February 5, 2017, 9:37am UTC](https://forum.empyrion-homeworld.net/t/i-placed-a-station-on-elemental-marketplace-on-hws-eu/4415 "2017-02-05T09:37:56Z")
Hello because I took the base if it is not allowed I did not know let me take my things again and I withdraw. --- ## [Chose wrong team by mistake. Can't cb:reset for 12 hours](https://forum.empyrion-homeworld.net/t/chose-wrong-team-by-mistake-cant-cb-reset-for-12-hours/3472)
**Author:** [@FyrstWalther](https://forum.empyrion-homeworld.net/u/FyrstWalther)\ **Replies:** 9\ **Last updated:** [January 6, 2017, 10:25pm UTC](https://forum.empyrion-homeworld.net/t/chose-wrong-team-by-mistake-cant-cb-reset-for-12-hours/3472 "2017-01-06T22:25:41Z")
I started as Trader by mistake, while my friends startet as Freelance - is there any chance of me getting to reset so I don't have to wait for 12 hours before I can cb:reset again - so I can become freelance? [Next page](https://forum.empyrion-homeworld.net/tag/help/21.md?match_all_tags=true&page=1&tags%5B%5D=help)