All ships are gone...What now?

[Rollich126]

======= NOTICE FOR HELP =======

What happened?
=> Ships are gone after a 7-day offline phase.

Player(s) with issue? (steam name)
=> Rollich126

Server? (EU or NA or RE)
=> EU

When did it happen? (Use server time: type ingame cb:time)
=> 06.04.21 21:00

On which Playfield?
=> Zeta 142 II

Structure Name(s)?
=> Most important: CV-Calibur RS Batt 19445306

Structure ID(s) (Open ingame console and type di)?
=> 19445306, 15500288, 21692517, 17661682, 13477535, 15714694

How can we help you now?
=> Please teleport (at least 19445306) to base: 13477535. Thank you!

[RexXxuS]

welcome to HWS

@Rollich126

Player(s) with issue? (steam name)
=>

Server? (EU or NA or RE)
=>

we miss those info

[Jascha]

@Rollich126

Ships are gone after a 7-day offline phase.

You did not touch them for 25 days. Please inform yourself what it means to touch structures.

I restored 19445306 as big exception.

@RexXxuS

2.2 15-Day Deletion Timer for Not ‘Touched’ Structures.

After 15-days, a structure not ‘touched’(interacted with) will be deleted by the server. You or others must minimally ‘touch’ a structure every 15-days to avoid deletion.

• touch means literally standing on top of the structure or walking on the blocks. HWS Structure Commander (via HWS Connect) displays the number of days since a structure was last touched. Using the Control Menu ( P ) is NOT considered touching.