All ships docked to my carrier have been deleted (show up as deleted in Structure Commander)

======= NOTICE FOR HELP =======

What happened?
=> All ships docked to my carrier have been deleted without my intervention.

Player(s) with issue? (steam name)
=> Lerux

Server? (+ EU or + NA or RE EU or RE NA)
=> HWS RE NA

When did it happen? (Use server time: type ingame cb:time)
=> around 06:20 3/6

On which Playfield?
=> Urthafer: BERVW 13399 I Sector

Structure Name(s)?
=> Andy 13639550
Peter 11289359
Bruce 6921069
Augie 12289607
Chelsea 15357587

Structure ID(s) (Open ingame console and type di)?
=> (see above)

How can we help you now?
=> Please restore. (Anything I can do to prevent this in the future?)

Welcome to HWS,

I probably should just ban this ship by now

until the Devs finally fix the docking bug.

Keep in mind: the more ships you dock, the more likely they will disappear.
Do not use such carrier until then.

I restored them for now…

I appreciate your help (as I hope you appreciate my financial support).

BTW: It looks like the ships have lost their color palettes and device groups - I guess that’s probably the best you can do.

Do you have any guidelines on how many ships you consider ok to dock? Docking is a pretty integral component of gameplay - banning it outright seems like it would considerably detract from the game.

I do appreciate your support to keep HWS alive, yes.

That’s a common mod API bug.
The colors will be normal again once you put it on a repairbay. Or try to use the Color palette of your color tool.

No, it’s random. I just go with the hardcore approach to keep frustration for everyone involved to the minimum.

We are hunting this bug since 2 years without success yet.
I honestly spent over 20 hours alone to try to make it reproducible for the developers - without success. On my local server docking worked fine so it’s very hard to catch so far.

Thanks - I’ll try the repairs to fix the colors and I’ll limit the number of ships I dock as much as possible.

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It looked like the templates may have been old, so I was scared to repair to template.

However, I found and successfully used a procedure to copy the palettes from a single-player game to my ship on the HWS server.

For others who might be trying to do the same:

  • Right-click your texture tool while pointing at the ship you want to copy the palette from.
  • Select “Configure” on the bottom right of the window
  • Hold down shift and click on the bottom right color box in the palette - this should select all of the colors
  • Push the “Copy” button on the right-hand window
  • Go to a text editor and paste the contents of the clipboard - you may want to save the file for later use
  • This puts in a string of text that looks something like “|0#0#0#0#0|1#0#0#0#0|2#0#102#185#255|3#0#60#0#0|4#0#20#20#20|5#0#189#197#216|6#0#130#194#255|7#0#255#179#0|0#1#220#220#220|1#1#0#0#0|2#1#99#0#0|3#1#245#245#226|4#1#120#120#120|5#1#100#100#100|6#1#159#160#161|7#1#73#73#72|0#2#0#0#0|1#2#40#40#40|2#2#100#100#100|3#2#26#87#136|4#2#140#140#140|5#2#115#48#90|6#2#77#104#149|7#2#0#45#66|0#3#110#110#110|1#3#7#16#29|2#3#208#207#207|3#3#170#170#170|4#3#20#20#20|5#3#141#33#0|6#3#255#238#110|7#3#0#72#133”
  • Now, switch to the game where you want to set the palette
  • Get to the palette window the same way as above (right-click, select “configure”)
  • Now copy the text that you saved (if the string is still on your clipboard from earlier, you can skip this step)
  • Switch back to the game and select the “Paste” button - if everything went well, the palette should be updated
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