Augmented Armor, Cargo Booster and Voidium Drill

======= NOTICE FOR HELP =======

What happened?
=> Due to the server save file issue, I lost my very expensive augmented armor, cargo augment and voidium drill

Player(s) with issue? (steam name)
=> Gaar

Server? (EU or NA or RE EU or RE NA)
=> RE EU

When did it happen? (Use server time: type ingame cb:time)
=> about noon on April 11th

On which Playfield?
=> ABN VI originally, but my current structure is in the AXMQL 21313 I sector in the Raholsu system

Structure Name(s)?
=> Helix Orbital X-05B-RE (to put in if a refund is given)

Structure ID(s) (Open ingame console and type di)?
=> 353358 (to put in if a refund is given)

How can we help you now?
=> If you can, please refund these 3 items into the “Refund box (thank you)” container controller of my Helix Orbital base or whatever is most convenient for you. I am providing a screenshot with proof from April 6th that I had them, I don’t mouse over them but they are the only objects in the game with those icons. I’m wearing the armor and booster and the voidium drill is in slot 9 of my tool bar. Thank you for any help given and the help already given by restoring my base, please take care.

Done.

it seems they were put in my inventory on eu instead of the box :frowning: so when I csw’d back to EU to go get them, they instantly appeared in my inventory… and when I got warped to my ship and my inventory from NA was restored due to the CSW, my refunded items were overwritten and I lost them again…

Is there a chance that you could please restore the augmented armor, cargo augment and voidium drill to me on RE NA at some point…? either to my inventory or in the “B - Stash 2” box of my Helix Orbital X-05-C-RE (ID - 846216) in the RE NA Neru system? I’m CSWing back there now… thank you… be safe… and I can provide a screenshot and probably a video of what happened if needed

We can’t inject items easily in boxes. Not on RE with millions of structures.
Gave them on RE NA now…

thank you :slight_smile: I got them this time, be safe and have a good day

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