Auto miner cores have disappeared

[lidan]

======= NOTICE FOR HELP =======

What happened?
=> In date 09-26 ,I received the following goods:400xXenomaterial, 50000xGalactic Credits, 8xAuto Miner Core.But auto miner cores have disappeared from my package,I saw it today and I’m sure I didn’t use it.

Player(s) with issue? (steam name)
=> Lidanritz1

Server? (+ EU or + NA or RE EU or RE NA)
=> Server RE EU

When did it happen? (Use server time: type ingame cb:time)
=>I saw it in the morning,today, after 1 o’clock CB time

On which Playfield?
=> Akua

Structure Name(s)?
=> CV ship HWS_Lidan

Structure ID(s) (Open ingame console and type di)?
=> ID 160183

How can we help you now?
=> Please check if they can be recovered.
Thank you very much!

[Dr.Dark]

Hey, @lidan.

On the 26th, by 01:08 server time, they were in your inventory:

By 01:10 you had an entirely different inventory, and had done something else with those items

What you did with them after this, I unfortunately don’t know. All I can see is that you had them.

This is not normally something we can help with, but I arranged for Pitka to come help you out. He’s on his way

[lidan]

Thank you Dr.Dark, I’m sorry for this new open ticket. I would like to bother as little or not at all with such problems!

[Dr.Dark]

No problem, and don’t worry about it. You can’t know what we can and what we can’t help with, without asking

We’ll happily help you whenever we can.

[Dr.Dark]

Thanks to Pitka, I put the auto miner cores in your Container Controller In, now