Auto miner cores have disappeared

======= NOTICE FOR HELP =======

What happened?
=> In date 09-26 ,I received the following goods:400xXenomaterial, 50000xGalactic Credits, 8xAuto Miner Core.But auto miner cores have disappeared from my package,I saw it today and I’m sure I didn’t use it.

Player(s) with issue? (steam name)
=> Lidanritz1

Server? (+ EU or + NA or RE EU or RE NA)
=> Server RE EU

When did it happen? (Use server time: type ingame cb:time)
=>I saw it in the morning,today, after 1 o’clock CB time

On which Playfield?
=> Akua

Structure Name(s)?
=> CV ship HWS_Lidan

Structure ID(s) (Open ingame console and type di)?
=> ID 160183

How can we help you now?
=> Please check if they can be recovered.
Thank you very much!

Hey, @lidan.

On the 26th, by 01:08 server time, they were in your inventory:
image

By 01:10 you had an entirely different inventory, and had done something else with those items :slight_smile:

What you did with them after this, I unfortunately don’t know. All I can see is that you had them.

This is not normally something we can help with, but I arranged for Pitka to come help you out. He’s on his way :grin:

Thank you Dr.Dark, I’m sorry for this new open ticket. I would like to bother as little or not at all with such problems!

No problem, and don’t worry about it. You can’t know what we can and what we can’t help with, without asking :grin:

We’ll happily help you whenever we can.

1 Like

Thanks to Pitka, I put the auto miner cores in your Container Controller In, now :slightly_smiling_face:

This topic was automatically closed 24 hours after the last reply. New replies are no longer allowed.