Base and Ship vanished

======= NOTICE FOR HELP =======

What happened:
=> I logged in and my Base and Ship were gone without a trace

Player(s) with issue:
=> PaulDaJedi

=> NA

Time (cb:time):
=> 1300 EST

=> Federation-Cryo

Structure Name(s):
=> Clever Base Name
Token First Ship Name

Structure ID(s):
=> 15529811

How can we help you now:
=> I restore would be very much appreciated :slight_smile:

How long have you been living on the planet?

Been there a few days?

If they’ve been there more than 7 days then they would be taken, you’re only supposed to be there for that long. Could that be what happened?

I dont think I have been there a week. Pretty sure I joined the server last sunday or monday and started building a day after that

Ok then I think @Jascha will need to take a look and determine what happened.

Thank you very much. I appreciate the help!


I’m sorry.
I only find one entry in the logs that they where deleted on the 19th.
Thats more then 3 days ago and our backup is gone and any other logs too.

Sadly I can’t do much here. Wold be very strange if they just disappeared.

Could it be that they where maybe to small? less then 10 blocks?

According to the structure list they were both in the 200s for block count. I had everything ready to go and was ready to get off planet. Then things went crazy at work and i was running back to back calls on the ambulance. I wasn’t able to get back until the next day, and that when I found everything was gone. I didn’t think I was at the time limit yet. :frowning:

:frowning: sorry to hear that.

Let me try one more thing. A bit more complicated, but possibly a way to get them back.

Ok restored them
They are called differently and I put the base a bit to high, but it should be the last backup of the server.

I truly appreciate your help! Thank you VERY much!

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