What happened?
=> Logged in to find half of the inside of our base missing, with walls damaged. We were on a starter planet with 2 active turrets. No one from our faction was online. However someone else placed a base right next to ours. We lost our container controller and everything we had been building for the last 8 days.
Player(s) with issue? (steam name)
=> Stoness
Server? (+ EU or + NA or RE EU or RE NA)
=> RE EU
When did it happen? (Use server time: type ingame cb:time)
=> 16:45-20:00
I see that something happened between 22:31 and 01:06 according to our backups, but that looks like it was yourself (and this interval started 30 minutes after you made this ticket).
The base went from 756 blocks to 649 blocks, and lots of devices were removed/lost.
The only other changes I see are between 16:36 and 17:35, where four blocks were added. And between 17:35 and 18:06 six blocks were removed.
Can you please help me find out whatâs what here? Which changes did you make and when?
On majority of planets there will be base attacks, if there is a zrx drone base you will be attacked.
there are 2 possible outcomes here
everyone starts on the planet so its active for most of the time regardless if you loggoff or not. if someone seeâs your base they can run to it for cover from drones or patrols. To negate this you can leave starterâs asap by using egs:spawn for the free CV and o:supply once per week for the extra resources.
I would recommend using the egs:spawn command and leaving asap for this reason and find yourself a planet or orbit to live on - scan the area to see if anyone else is living nearby.
If no-one else is around the playfield will close after a while leaving your base attack free, but if someone is there the pf will be active and youâl be prone to attacks from the Drone Base, this is the reason why ppl build their main bases in the UCH sector as there are no enemies around that can cause dmg to you.
Just note if you decide to stay on starter you have 14 dayâs to leave before your base wipes.
After sending the ticket we removed all our devices as we were about to set off into space and move away from the starter system.
Not sure what happened between 17:00 and 20:00 as no one was on from the faction. When I logged in at 20:00 UK time our Container controller, medical device, and several container extensions on the inside of our base were gone, and the walls were damaged. Afaik Zirax should not attack if you are not in your base, at least not on a starter planet. All I can assume is whoever decided to put their base 5m from ours caused attacks our turrets could not handle while we were offline.
Since you removed a lot of devices and such from the base, I canât restore it to its state from before it was damaged, since we can only restore structures when they are âuntouchedâ (items and blocks not having been modified).
But since youâre new I can make an exception and destroy your current base (please take anything you want first, if you havenât already), and then I will restore a backup. You cannot modify the blocks, at all, but you can take the items that you lost. When youâre done you just have to use cb:destroy:ID to delete the backup I restore.
Just let me know if you want this, and we can do it
He actually replied two hours ago, but since heâs new in the forum it was put in moderation queue, so I only just saw/approved his message. But he replied before you, technically ^^
Thanks for taking the time to look into it for us!
Indeed we suspected it was due to other player activity as someone placed their base meters from ours. We wanted a normal experience without the free ship which is why we were still there. We had literally just finished gathering the materials for our CV and logged off as it crafted when this all happened.
Iâm sure it wasnât intentional but seems a little unfair for us to lose 8 days worth of work because someone else placed their base next to us.
We have already cleared out everything we wanted, all that should be left is the concrete exterior. We really do appreciate the help and thank you again!
No worries, I understand. Empyrion in general is not always fair, but weâll often help the best we can in tickets.
Our logs donât show what happened to your base here; especially as drones are invisible to the API. Whether the drones attacked your base or the one next to you, I canât say.
When was the last time you saw your base in a healthy condition, in server time? Then I will find the closest backup and restore that, so you can get your items out.
The last time we logged off before the incident was around 17:00 UK time, 18:00 EU time. We had just finished adding the last couple of plasma converters and large upgrade kits to the factory.
Perfect, thanks. The latest backup we have is from around 14:00. Iâll go ingame and restore it now. Remember, itâs very important that you do not modify the blocks in any way.
When youâve gotten your items back, use cb:destroy:ID to delete the base
