Base wiped without prior warning, warning came after base was gone, cb:wipe ingame showed 6days+ left 2 days before

======= NOTICE FOR HELP =======

What happened?
=> Dir sirs, I had my base wiped today without any prior warning yesterday or the day before, loosing the mats, plants, all food and everything that was collected and readied for the move off from Proto Lab Planet on this Saturday, so work of about 100 hours was eliminated. Checking cb:wipe on last Wednesday showed all 3 structures I posess still at 6 days plus. Is there are way to get this base inventory back?

Best regards
Thomas Möbius aka steamid 76561197971812059

Player(s) with issue? (steam name)
=> Thomas Möbius

Server? (EU or NA)
=> EU

When did it happen? (Use server time: type ingame cb:time)
=> Between 28.08.2020 3:00 o 'clock and 29.08.2020 1:40

On which Playfield?
=> Planet Proto Lab

Structure Name(s)?
=> Base(BA)

Structure ID(s) (Open ingame console and type di)?
=> #3103867

How can we help you now?
=> Can the base and inventory be restored? Do I need to buy a sort of service ticket for the time effort for this?

@Jascha The timer keep showing wrong! I tested my self ingame (will send pic later)

Is there a way to fix this? or should “we” just say 15 days on all pf`s?

Hey,

sorry for that. I restored it.
Yeah the message was wrong. I fixed that.

Are you sure? Its 7 days, not 15.

Thx a lot.

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