Can no receive purchased package

[Kamaka]

======= NOTICE FOR HELP =======

What happened?
=> Purchased a package chatbot code given wont spawn itmes in, not sure if because of weight limit

Player(s) with issue? (steam name)
=> Kamaka

Server? (EU or NA or RE)
=> RE

When did it happen? (Use server time: type ingame cb:time)
=> 10:58 PST, tried again after reboot

On which Playfield?
=> Uai

Structure Name(s)?
=> None

Structure ID(s) (Open ingame console and type di)?
=> None

How can we help you now?
=> help me recive the package i purchased

[RexXxuS]

Template was missing from EU/NA server. Try again, should work now.
Thanks for your support.

Make sure to have Logistic connected to your toolbar due Volume / Mass limits.