Can not access my CV

HWS Get Support Support
1

======= NOTICE FOR HELP =======

What happened?
=> I put a new core on my CV and lost access to my ship. Just “Not allowed!” message appears.

Player(s) with issue? (steam name)
=> Newrenegades

Server? (+ EU or + NA or RE EU or RE NA)
=> RE NA

When did it happen? (Use server time: type ingame cb:time)
=> 03:00 AM

On which Playfield?
=> Alpha (starting System), Haven planet

Structure Name(s)?
=> scout

Structure ID(s) (Open ingame console and type di)?
=> 8202126

How can we help you now?
=> Just need an access to my CV

2

Hello,
since this is the second time that your structures “suddenly” become inaccessible I investigated deeper and found bad things.

To make it short: do NOT use cb:reset anymore with your 2 accounts! If I see you keep resetting your accounts, I have to remove first your alt account and then your main account.

Also: make sure both of your accounts are in the same faction as written in our rules.