======= NOTICE FOR HELP =======
What happened?
=>
Player(s) with issue? (steam name)
=> Earl
Server? (+ EU or + NA or RE EU or RE NA)
=> RE NA
When did it happen? (Use server time: type ingame cb:time)
=>
On which Playfield?
=>
Structure ID(s) (Open ingame console and type di)?
=>
How can we help you now?
=> I bought the penthouse supporter and cannot access it, what do I need to do to be able to access it?
Hey, @earl7341.
Residences are assigned manually, and it takes a bit. Especially here at the beginning of the season. If you tell me what type you bought, I’ll assign it a bit later today, unless Rex is faster.
Ok thank you, theres no hurry I just wasnt sure what to do, I purchased the Black Manor…Thank you!
No worries 
I assigned a residence to you now, @earl7341.
Thank you so much
No problem.
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