Connect is not available

======= NOTICE FOR HELP =======

What happened?
=> Connect is not available

Player(s) with issue? (steam name)

Server? (+ EU or + NA or RE EU or RE NA)
=> RE EU

When did it happen? (Use server time: type ingame cb:time)

On which Playfield?

Structure Name(s)?

Structure ID(s) (Open ingame console and type di)?

How can we help you now?
Whenever I use the following message is displayed Please help me fix it

User is not logged in.
{“details”:“Not Allowed: user”,“status”:“ERR”,“error”:“Not logged in!”}

Nothing changed on our side.
Try this:

  1. go to HWS Connect page
  2. press F12
  3. Go to Application (Google Chrome)
  4. Right click on Cookies>empyrion domain: Clear
  5. F5 and try again to login

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