Connection issue EU server

I tried to log in and get out of milkway but eu server looks like if no one is online and it dont shows any error messages or nothing, it just keep connecting but never ends, i have printed those 2 screens and ships ids, its not my network connection since NA server is working right, i have everything on that ships.
there is some prints
ships id

We know Eu haves trubbels , we check log if this is the case you lost them becus eu didnt let you in , i will be refunding your ship