Crashing on login / stuck in warp

======= NOTICE FOR HELP =======

What happened?
=> Crashed warping to drone space, cannot log back in
I’ve done a full reinstall, verified files, etc.

Player(s) with issue? (steam name)
=> Jartor

Server? (+ EU or + NA or RE EU or RE NA)
=> RE NA

When did it happen? (Use server time: type ingame cb:time)
=> ~10 minutes before this was posted

On which Playfield?
=> Somewhere in drone space

Structure Name(s)?
=> na

Structure ID(s) (Open ingame console and type di)?
=> na

How can we help you now?
=> Please make it so I don’t crash whenever I try to log into the game :slight_smile:

I’m assuming it’s because I’m in an invalid location or something

that usually means you landed in a corrupt playfield. it could be just corrupt cached data or the entire play field is borked. uninstalling doesn’t clear the cache files, that has to be done manually. see if deleting that playfield folder from the temp files helps.

Sadly clearing my cache didn’t help

E:\SteamLibrary\steamapps\common\Empyrion - Galactic Survival\Saves\Cache

This is my pathing, unless there’s another route? I deleted all HWS related folders and I’m still crashing on load. EU works fine, regular game works fine. We jumped into the playfield as 6 people, 3 of us crashed, I was the only one to then be locked out of the game

I was sitting in the passenger seat of a CV, we tried everything. Warping out, removing the seat. Re-instal, verify files, manually clearing cache, testing EU server. Unfortunately nothing worked

Yes, that is the correct folder. If deleting that doesn’t work and a server restart hasn’t fixed it, the admins need to manually move you away from that playfield :pensive_face:

I highly recommend marking that place on your map and avoiding it like the plague once you get back in :smirking_face:

1 Like

Hey, @Jartor.

I tried to warp you to your ship now. Let me know if that helps.

It did fix the issue, thank you very much for helping me out

For reference, the bugged playfield seems to be one of these two, I don’t actually remember which one I crashed and got stuck in, but it has to be one of these two.

Thanks again

Perfect, no worries :slight_smile:

And don’t worry about it, we have logs over where you’ve been. I checked before I answered the ticket, and I had no issues. But that’s pretty normal for this type of issue.
It was your player which was bugged, and not the playfield.

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