Critical PvP bug on HWS

Good Morning,

after some hours spending into it together with Jascha and asking also Eleon about it the situation is as following:

  1. It was a big bug / glitch what ever. Player tags are always white and if you are in godmode your feets are standing still and are not running.
  2. No godmode, no “hacking” was used obviously, hence I changed the title.
  3. At the moment Ranzeth got a playfield exception he wasn’t treated as a normal active player anymore, we could see this in various logs

  1. However this was +20 minutes before the restart. Until then Ranzeth neither reported this obvious glitch to Jascha or me nor was his intention to “fix” this (by relogging) but instead abused it for some Explosive firework fun. The damage wasn’t major he caused but still enough to be banned the whole night and losing all of his RP, some credits and being Guilty of course.

  2. Crawling further the logs we see that this happened 2 times in 5 weeks so far on NA and 17 times on EU. Every time it was a different player. No pattern of abuse can be seen, so it was our first contact with such a case and hopefully last one. Eleon is investigating.

So overall, it is very easy for us to identify such players, luckily we got some videos, thanks @privatebarnes82 but never ever should anyone make advantage of such a situation, no big your lust of revenge or “PvP” is.

Thanks for reporting staying as calm as possible and please keep us informed if it happens again!

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