CSW is not working

I was trying to csw from EU to NA two days ago, but the result was that the character inventory did not get transferred, but instead was kept on EU and the ship (id 8769054) was just gone.
It was rather late for me so I just went to bed after receiving a message in chat that RexXxuS is aware of the problem. I had no time to visit yesterday, but today I attempted the csw again, thinking it should have been fixed. But with same result (though the ship had nothing in it so I don’t care at all for it.
Is csw supposed to work?

we change our server passwords very often so the FTP needs them updated too but we forgot it.
Fixed now.

And i try since a week “P@ssw0rd”…

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