======= NOTICE FOR HELP =======
=> Player in my faction Algorithm can not log into the forums, So I am making this ticket on his behalf, He CSWed from EU to NA he and his backpack came over but not his ship
Player(s) with issue? (steam name)
Server? (EU or NA)
=> Both I guess?
When did it happen? (Use server time: type ingame cb:time)
=> 12:25 EST 12/1/20
On which Playfield?
=> Don’t Touch
Structure ID(s) (Open ingame console and type di)?
=> Not sure
How can we help you now?
=> Just letting admins know but as I was typing this an alert came in game that you shut off CSW soooo yeah I tried to let people know in discord to save Admins more issues! Best of luck guys.
sorry for the trouble. We had to revert. Your ship, should be back where it was at 17:00
If it was on NA during that time, please let us know and we restore it.
Alright guys. We found the issue and fixed the issue. Unfortunately at 5pm a database corruption happened in combination with asynchronous backup / database lock.
There was no other chance than to roll back to our 5pm backup. So in worst case 3 hours reverted.
Sorry for the inconveniences!
have them use the steam overlay web browser for hws connect and the forums. it will auto authenticate with no need for MFA codes
I think it was on NA but Ill let him know!
Ahh thanks Bob Ill tell him that
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