CV and SV disappeared

What happened: CV and SV disappeared after CSW Sanctuary to EU
Player(s) with issue: скайнет
Server: SAN
Time (cb:time): 7:00 - 8:00 AM
Playfield: CSW
Structure Name(s): MATRIX , Terminator охотник
Structure ID(s): 7947195 , 7947196
How can we help you now: please return the missing ships

the ships belong to our clan, the person who lost doesn’t speak English and was not able to send a request to support

I have restored the ships in Sanctuary CSW.

thank you