Didnt get my marketplace order

======= NOTICE FOR HELP =======

What happened?
=> i wanted to buy 5 small upgrade kits, i tryed a lot of times, site did take long to load, i was charged twice but i didnt recieve anything

Player(s) with issue? (steam name)
=> irgendi

Server? (+ EU or + NA or RE EU or RE NA)
=> RE EU

When did it happen? (Use server time: type ingame cb:time)
=> NOW

On which Playfield?
=> X

Structure Name(s)?
=> X

Structure ID(s) (Open ingame console and type di)?
=> X

How can we help you now?
=> somehow?

now i tried again and it worked, so maybe i could get a refund for my other two attempts

Hi, I’m not following where you tried to buy it? That’s a pretty important detail. Fx. in the HWS Marketplace, from an HWS Trader, ex.

Let me see if I can figure it out by myself…

Okay… HWS Marketplace.
As you can see in your HWS Connect dashboard, player log, you were only charged for the final time that worked. The other two did not get processed

Okay, thank you very much, i really thought i got charged, cause i had to pay into eb again after my first two trys (i paid in 1.000.000)

but well, whatever, its “just” 1 million and i dont care that much xD

can be closed now

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