I think rexxxus was stating that what you said was maybe just an average thing to be said, just that it was said using the discord was abuse of the power you had.
You can tell people to shut up from there but they cannot even mute you because you are on there.
There is no fairness in that toward other players because then you can say and spam all you want and nobody can do anything about it.
Players might then think that another player can just buy patron and then tell everyone to shut up and not be able to mute them because they hide under the server name.
This is NOT what HWS patronage is about.
When you told a guy to shut up, it would not have been so bad if you were in the server as normal player, and the player could mute you and not worry about you.
The reason we have problems here is strictly because you used the discord chat to do it.
And that the guidelines for discord chat usage needed to be made clearer for all, which they now are, in a way you have helped us out.
HWS is a large complex community and needs many guidelines, even more than the ones we have now.
These guidelines are indeed not always clear and HWS always works to improve the clarity and availability of those guidelines when or where necessary.
You can expect more structure with these guidelines over the next 6 months.
HWS Guidelines are intended to
protect the community from the server.
protect the server from the community.
protect the community from the community. (key)
Any and all HWS guidelines have 1 or more of those 3 aims so there is absolutely no malicious intent with any pushing of these guidelines where necessary.
You did offer some good support help I saw, some of your help info was pretty well detailed and would serve discord and forums well, but it was too much to type in discord into the server and you gave some detailed help info on subjects nobody asked about.
That was the only real issue I had, I saw no incidents of insult as I did not scroll up that far I guess.
I only spoke up when I was representing HWS community interests and what I know to be common sense expected by rexxxus.
This incident to me is just a misunderstanding over usage of a feature.
I hope you will consider the matter closed with that .
Sorry for any inconvenience and confusion of this feature.
(I have information that we will be getting better chat features from Eleon with soon update patch, perhaps the chat system can be reworked that can help your earlier reported issue about everyone seeing chat)
The problem here is after all, an issue due to the limited functionality of the EGS chat system, and I know that Rex has been in skype conversation with eleon about this feature, within the last 24 hours ^-^
Maybe you have helped make the changes man ! if that is not a contribution, I don’t know what is ^-^