EAH Help Provider Host Havoc

I downlaoded EAH Light and am trying to connect to my server but it is not working. I even followed Host Havocs tutorial for EAH and it will not work.

Hey

Might not be good to post your data public. Please send it via pm or email…im still on the road at the moment.

What exactly is not working? What error message do you get when clicking on refresh from ftp? Doed telnet work?u