Eb:cointocr not worked

I had two stacks off 999 coins so typed in the command eb:cointocr, logged out and came back in 10 secs later and coins have gone but I do not have the credits on my character or in the bank. Help please. Also have recording if you would like to see that.

Did you relog after you recognized you hadn’t them in your bank?
Depending on the calculations in the background it can be sometimes more than 10 seconds. But they are processed afterwards.

Yes I reloaded multiple times and waited long each time but they still were not there. Don’t know where they have gone.