ECC visit not recorded

[Athena]

======= NOTICE FOR HELP =======

What happened?
=> Player Activity Log is not recording visits to ECC

Player(s) with issue? (steam name)
=> Deep Thought

Server? (EU or NA or RE EU or RE NA)
=> NA

When did it happen? (Use server time: type ingame cb:time)
=> looks like past 2 days

On which Playfield?
=> ECC

Structure Name(s)?
=> NA

Structure ID(s) (Open ingame console and type di)?
=> NA

How can we help you now?
=> Investigate and reimburse unpaid interest

[RexXxuS]

Hm, did you make a similar ticket already?
Anyways:

1. I see you don’t play actively anymore so I would need a specific day when something did not work as you expected
2. You are 100% sure you entered the Elemental Bank Zone in the EGS HQ, got the message about the Daily Interest Delivery?

[Athena]

Oh, no. I didnt know I had to enter the bank zone. That explains it. Thanks. Sorry for the trouble.

[RexXxuS]

No problem

[Bob]

once u are eb5 u can use the eb:interest command without the need to visit the bank zone

[Athena]

Thanks Bob