Gold ore disappeared?

HWS Get Support Support
1

======= NOTICE FOR HELP =======

What happened?
=> Loaded 4200 gold ore into input container, set three adv constructors to process 281 ingots each. Came back and instead of 800+ there were only 300.
and the rest of the ore was gone?

Player(s) with issue? (steam name)
=> RedDaggar

Server? (+ EU or + NA or RE EU or RE NA)
=> RE NA

When did it happen? (Use server time: type ingame cb:time)
=> 28 Feb in the half hour before 6:03

On which Playfield?
=> Malphise: Holya

Structure Name(s)?
=> WTF processing one

Structure ID(s) (Open ingame console and type di)?
=> 327188

How can we help you now?
=> Where did the unused ore go? Can you replace it or send 500 ingots?

regards and best wishes

2

And then it re-appeared…not the ore, the ingots.

3

Hello,
unfortunately such issues can’t be helped with without a video - as written in our guide.
Often players found their stuff in one of their containers or different ships even.
We are blind on our side.

4

This topic was automatically closed 3 days after the last reply. New replies are no longer allowed.