Help with patreon?

HWS Get Support Support
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======= NOTICE FOR HELP =======

I renewed my master patreon and it still not working
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[color=d0901d]Player(s) Reapz(steam name)*[/color]*
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Server? (RE EU or RE NA)
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[color=d0901d]i payed for it on friday 16th(Use server time: type ingame cb:time)*[/color]*
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N/A
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Structure Name(s)?
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Structure ID(s) (Open ingame console and type di)?
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Could you see if it its active as cant collect rewards ?
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Hey, @ReapZ.

You just have to resync your Patreon, exactly as you did the first time :slight_smile:
This link should explain how:
https://www.patreon.com/posts/you-became-here-30029700

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Thanks for the info i will try this again i did everything i did last time before i contacted you but i will retry again now and see if it works if not i will contact you back sorry toke so long to respond back i been out all day many thanks

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Sure, feel free to write here again if it doesn’t work after you try again.

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i dont everything that it said connect to hws then link patreon then discord and still aint worked the cx7 lady says get patreon i am confused

is there a command i have to enter to make it active as used co:on:afl and co:on:adl they work just cant get rewards from the lady at hq

sorry to bother you i really have no idea what is going on

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It looks to me like you have your Master patron rank activated successfully.

What exactly are you trying to do, when talking to the NPC woman in ECC - which reward are you trying collect? Could you send a screenshot of the dialogue please?

And no, the commands you mentioned have nothing to do with those rewards.

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trying to get the hws core and alien core

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And you are aware that collecting those rewards are once per season, right? Regardless of if you upgrade or downgrade patreon, you can only collect it once per season :slight_smile:

If yes, please:

After that, please specify which server you play on:

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also be aware the patreon core is not allowed in the OCD and will vanish with the upcoming wipe in 11 days.

alien cores will be safe as long as they are stored before the wipe.

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ok i was not aware of that thanks for letting me know i appolagize for wasting your time

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No worries, and if you learned something here, you didn’t waste my time :wink:

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