======= NOTICE FOR HELP =======
My in game name is searon9. I play on the NA server.
I lost my daily gold and auto miner core while teleporting from one planet to another and hitting the button on the web page. This happened approximately 8am est.
I do not receive HWS RP for trading on any area of the HWS, except the black market.
What happened: Write here
Player(s) with issue: Write here
Server: Write here
Time (cb:time): Write here
Playfield: Write here
Structure Name(s): Write here
Structure ID(s): Write here
How can we help you now: Write here
Please check your player logs and post them here. to make sure you got it right.
28 14:27 Visited_Bank
28 14:26 PayIn paid -3000 credits into bank (2850).
28 14:25 Connect Received items: 1 * 2302,500 * 2299,
28 09:02 Interest Got 749 credits
28 08:50 Faction_Bonus Received 1 RP for warping,Found PVP structures. No RP received,Received 1 RP for visiting Elemental Capital City,Did not use HWS Marketplace. No RP received
27 15:08 PayIn paid -30900 credits into bank (30900).
27 14:58 Visited_Bank
27 14:30 AM_Fuel 1 fuel into AM Erestrum Ore (direct). Now: 3
27 14:26 Connect Received items: 1 * 2302,500 * 2299,
27 09:02 Interest Got 436 credits
27 08:50 Faction_Bonus Received 1 RP for warping,Found PVP structures. No RP received,Received 1 RP for visiting Elemental Capital City,Did not use HWS Marketplace. No RP received
26 13:36 PayIn paid -32850 credits into bank (32850).
26 13:10 Buy_AM paid 60000 credits for AM level 3 (Gold Ore)
26 13:10 AM_Fuel 1 fuel into AM Gold Ore (direct). Now: 3
26 13:06 Visited_Bank
26 12:44 Connect Received items: 1 * 2302,500 * 2299,
26 08:50 Faction_Bonus Received 1 RP for warping,Found PVP structures. No RP received,Received 1 RP for visiting Elemental Capital City,Did not use HWS Marketplace. No RP received
25 19:09 Sell_Item Received 5 credits for selling 1 Kavae Coffee
25 11:43 AM_Fuel 1 fuel into AM Erestrum Ore (direct). Now: 3
25 11:13 Connect Received items: 1 * 2302,500 * 2299,
25 09:02 Interest Got 700 credits
25 08:50 Faction_Bonus Received 1 RP for warping,Found PVP structures. No RP received,Received 1 RP for visiting Elemental Capital City,Did not use HWS Marketplace. No RP received
24 14:44 Buy_AM paid 40000 credits for AM level 2 (Gold Ore)
24 14:30 Buy_Item paid 24975 credits for buying 999 Zascosium Ingot from Gher
24 14:29 Visited_Bank
24 14:29 PayIn paid -121498 credits into bank (115423,1).
24 14:06 AM_Fuel 1 fuel into AM Gold Ore (direct). Now: 3
24 08:50 Faction_Bonus Received 1 RP for warping,Found PVP structures. No RP received,Received 1 RP for visiting Elemental Capital City,Did not use HWS Marketplace. No RP received
23 17:13 Connect Received items: 1 * 2302,500 * 2299,
23 10:35 Buy_Item paid 180 credits for buying 18 Salami from Corpsickle
23 08:50 Faction_Bonus Received 1 RP for warping,Found PVP structures. No RP received,Received 1 RP for visiting Elemental Capital City,Did not use HWS Marketplace. No RP received
22 16:24 AM_Fuel 1 fuel into AM Gold Ore (direct). Now: 2
22 15:49 Connect Received items: 1 * 2302,500 * 2299,
So the problem you re talking about is that you warped and hit the button at once and did not get your stuff?
Well actually that is something you should/could expect. Just don’t do that ;).
When did that happen? Maybe you can highlight the time in the Player logs for me.
That is the exact time.
I put the loot into your backpack.
Just don’t warp while you click on the button. that will never work.
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