HWS Supporter package. Claimed 2, but counter says 3/10

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1

======= NOTICE FOR HELP =======

What happened:
=> I purchased HWS Supporter package, claimed 2 do:re but my counter says 3/10 have been collected. I only have 28 hours logged of play.

Player(s) with issue:
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Server:
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Time (cb:time):
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Playfield:
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Structure Name(s):
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Structure ID(s):
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How can we help you now:
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2

Hello and welcome to HWS @Rei

Thanks for your support!
Can you please fill out the template so I know who get my help? What is your ingame name?