HWS Supporter

======= NOTICE FOR HELP =======

What happened?
=> I did not get it. the HWS Supporter

Player(s) with issue? (steam name)
=>Cajun ninja… just refund the money back

Server? (EU or NA)
=> EU

When did it happen? (Use server time: type ingame cb:time)
=> n/a

On which Playfield?
=>
n/a
Structure Name(s)?
=>

Structure ID(s) (Open ingame console and type di)?
=>

How can we help you now?
=> Cajun ninja was the one that was to get it… I payed with paypal. email is [email protected]

thank you…

Welcome to HWS @navydeathhand

sorry for the delay!
I just doubled checked PayPal with your information and saw in our system:
image
Don’t know exactly what went wrong or what was going on with your Player name but I can apply it instantly now.
Is this ok or you still want the money back?

I’m sorry but you guys are going to reset on the 13th so I would rather just have my money back at this time and become a patron

All of the HWS Supporter benefits stay throughout the full wipe, but ok, will process it in PayPal then.
Thanks for your support either way!

If I accidentally pulled my alien core out of my ship . Can I get another one?

Pulled = destroyed?
If you tell me when exactly you did it and I can verify it was an accident then yes, as one time service

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