Hydrogen extractors not working

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1

======= NOTICE FOR HELP =======

What happened?
=> Placed Hydro extractors in the shallow water but cannot place the fuel cells into them. The graphic usually has horizontal and vertical lines forming a grid of squares where you place the fuel cells, this does not show any more. I also note more lag when trying to do this. Anyone else have this issue. In previous seasons the issue was intermittent, but now it seems to be a permanent issue.

Player(s) with issue? (steam name)
=> RedDaggar

Server? (+ EU or + NA or RE EU or RE NA)
=> RE NA

**When did it happen? (Use server time: type ingame cb:time)**Numerous times since the start of the season. Latest Jan 13 22:45
=>

On which Playfield?
=> Malphise system planet Holya.

Structure Name(s)?
=> No structure, just near water.

Structure ID(s) (Open ingame console and type di)?
=> NA

How can we help you now?
=> Any input on the reason for this would help. Could be a slow machine or graphic card. SEE PIC

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Hydro not working_1
Hydro not working_11849×1009 152 KB

3

And now the water extractors do not work???

5

hmm…did you tried to verify integrity of game files from steam?
because that looks to me like some corrupted files that are not loading properly…i had similar issues few months ago with missing few UI elements but game “working” nevertheless…verifying files could help you, it shouldn’t make it worst at least :slight_smile:

6

It only happens in certain playfields and not in others… or at certain times… so I am movin on from that source of hydro, back to water and iron… I’ve verified game files a few times before, but I can’t remember how, but I don’t think thats the issue…

7

That’s not something we can fix unfortunately.
It’s a lovely bug ticket for Eleon here:

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