I am bugged

HWS Get Support Support
1

======= NOTICE FOR HELP =======

What happened?
=> Character or game is bugged, my ship drops out of the sky on a starter planet, my jetpack only goes to 3 feet off the floor plus my drone moves on its own?!?!

Player(s) with issue? (steam name)
=> Mental Muffy

Server? (EU or NA or RE)
=> RE

When did it happen? (Use server time: type ingame cb:time)
=> 12:30pm GMT

On which Playfield?
=> Tolladar

Structure Name(s)?
=> Nightshade SV

Structure ID(s) (Open ingame console and type di)?
=>

How can we help you now?
=> Could you fix this bug for me so i can play the game?

2

It’s good if you give more details than this :wink:
But for now I’ll just quote your other post.

Said in another way, his ship drone and player constantly falls downwards and can’t go up much. I tried checking, I have no clue why. I had no problems.

3

Sorry to hear @Dazz
the start of a season is sometimes wonky.
But missing terrain sounds like an Cache issue.
Can you please clear yours and try again?
You find them here:
C:\Program Files (x86)\Steam\steamapps\common\Empyrion - Galactic Survival\Saves\Cache

4

I have verified integrity of game files through Steam thinking that would resolve the issue but the issue still persists?!?! :frowning:

5

I talk about cache, not steam files.
Cache is not part of steam files. Cache is something dynamically created.

6

I have found the folder. How do I clear the cache?! :frowning:

7

Delete them :smiley: Delete the folders.

8

All of them or just the ones for HWS RE?! :slight_smile:

9

Only HWS RE related.
Note: I assumed that you don’t have a blueprint in your factory ready yet?! And have no progress in the PDA?
If you do, then only remove the Playfields and SharedData folder inside.
image

10

ok I’ll try it now, close the game down and reload it and let you know if it works?! :slight_smile:

11

yes please

12

It is still the same?! :frowning:

13

That is unfortunate. Was the best try.
If nothing helps, there is only the cb:reset command available.
This lets you start again from the beginning, where you can choose a different starter planet as well.

14

If you do a cb:reset, don’t start on: Haven, Tallodar, or Oscutune. Those are the most populated and buggy planets.

15

I was kind of hoping to not need to start again from the beginning and lose all my progress so far :frowning: This issue has happened twice now!

17

Yes, sad to see the game still bugs so hard. All we can do unfortunately.

18

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