I believe my bank did not retain all my money on season switch - low priority

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======= NOTICE FOR HELP =======

What happened?
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Player(s) with issue? (steam name)
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Server? (EU or NA)
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When did it happen? (Use server time: type ingame cb:time)
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Structure Name(s)?
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Structure ID(s) (Open ingame console and type di)?
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How can we help you now?
=> For the new season starting 12/24 I was expecting both my EU and NA bank accounts to retain 260M (100M + 70M + 90M for Level 9). With all the problems you have at start of season this should be a low priority, but I wanted to note what happened.

Mark

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be sure to add ur steam name if it’s different than the forum name. also would help admins by giving ur current player ID/EB#. eb:info

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The permanent do not stack, so 70 mil will be ignored and only the 100M count.
Please let us know in a PM what to do about the 70Mil donation. You bought it a few month ago.
One option would be to instead take the seasonal one and we then apply it for the wipe on 24th.

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I may be going crazy but they stacked in previous seasons. Did that change?

Mark

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Permanent ones have never stacked no.
The once that can stack are the ones you get from EB and supporter packages.
But not supporter package + supporter package.

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Dr. Dark says they never stacked. I must be going crazy. I swear I stacked on NA last season.

OK. The best I guess I can hope for is if you apply the $70M as a one time for both EU and NA. Give me that $140M total and we will call it even, but I still think it used to stack.

Mark (or Merk in the game)

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The seasonal stack with the permanent. Maybe thats the confusion.
Sorry for that.

Since the Package you bought has the same value as the 400 mil package right now I applied that one.

On NA I gave you 102 Mil extra that were missing.
On EU I gave you 66Mil that were missing.

Hope that is ok

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Yes, that must be how I am confused. OK, we are good. Thanks Jascha, Merry Christmas. Consider this ticket closed.

Mark

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