I have been banned

Hello, today when i have tried to connect to EU PVP server it says that i have been banned, and i dont know the reason.
Can someone explain me what happens, please?

Now im an active player on PVE server, but i want to keep my account on PVP because i dont know if i will back, and i have a lot of hours spent on that server.

Thanks in advance.

Hey, does he still say you are banned? I though we fixed it.
Please try again, I just checked.

Sorry for the trouble, it was due to an update to5.2 when Empyrion changed the Ammo capacity of epic weapons. But we fixt it.

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Sorrry was on wrong server. I looked at PVe. You are unbanned now

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Working, thank you very much Jascha