I lost my base

[Mike]

======= NOTICE FOR HELP =======

What happened:
=> I lost my base

Player(s) with issue:
=> MIKE

Server:
=> HWS EU

Time (cb:time):
=>

Playfield:
=> JVI HQ

Structure Name(s):
=> Cartman’s Space!

Structure ID(s):
=> 5400399

How can we help you now:
=> can you help me to have it back please

[dQgnflua]

have you been gone for some time?
At structure commander, you will find a Show deleted button in hws

[Mike]

Yes…i been gone for 20 days…but i tought that whatever is in owre space…will ba safe

[dQgnflua]

Hmm… not sure how that works.

But then we know why, only need the big guys to fix it

Will be tomorrow

[TwitchyJ]

Sadly, if it has been 20 days it probably can no longer be restored.

Structures are deleted after 15 days of inactivity. The backups to restore them are only kept for 3 days after that. So after 18+ days it usually can no longer be restored.

[RexXxuS]

You lost 4 structures and made 4 tickets @Mike
You can also use the “comma” , button to mention multiple structures in that line here.

@Mike

Structure ID(s):
=> 5400399

The first structure was restored for free but since so many are gone we have to apply our limit rule.
I restored your Carman Space for the common fee.
Have fun