I made a past donation for the Donator perks and wish to know if it would still be applicable after the wipe

======= NOTICE FOR HELP =======

What happened:
=> I made a past donation. I can no longer see any donations in the HWS connect page. Is my past donation for the donator rank still valid?

Player(s) with issue:
=> [BL] Chaos/Alsora

=> Pretty sure it was NA

Time (cb:time):
=> Dec 13, 2019

=> N/A

Structure Name(s):
=> N/A

Structure ID(s):
=> N/A

How can we help you now:
=> Probably the easiest way would be to answer the question that the topic says. I still have the invoice ID and email if needed to confirm that I did infact donate.


you mean your HWS Supporter package from December?
Yes that one is always active. It could be that HWS connect does not show anything since you did not play for longer. HWS Connect refreshes only people that were online (in the game) the last weeks.

That was it. Thanks.

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